Forward-thinking veteran skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
19
19
years of professional experience
Work History
Operations Manager
Metalico Rochester
Rochester, United States
04.2017 - Current
Oversee all day to day operations of a local metal collecting and shipping location within the city. Responsible for training, discipline and safety of all employees, maintaining a good working relationship with customers as well as assuring the location maintained all safety standards put forth by OSHA and local fire departments.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
Identified and resolved unauthorized, unsafe or ineffective practices and have maintained a record of zero OSHA violations and working days lost due to injury for entirety of my time as operations manager.
Set, enforced and optimized internal policies to maintain responsiveness to demands.
Devised processes to boost long-term business success and increase profit levels.
Took lead in several long term contract negotiations with potential business partners which resulted in significant cut of company expenditures.
Responsible for screening, interviewing and hiring of all new employees at assigned location.
Full Time Student
Saint John Fisher College
Rochester, United States
08.2011 - 05.2017
Private Military Contractor
ArmorGroup North America
Kabul, Afghanistan
06.2010 - 06.2011
Provided personal security for high ranking US Government Officials, static security, and protection of all individuals at the American Embassy in Kabul, Afghanistan.
Commercial Diver
Ballard Diving
Seattle, WA
11.2008 - 12.2009
Exercised impeccable risk management with regular revisions to safety protocol.
Oversaw maintenance of the pressurized environment during underground construction of the Brightwater Water Purification Plant tunnel project.
Inspected underwater pipelines, pilings, buoy systems and plant intakes with CCTV, digital photography and testing equipment.
Salvaged and removed sunken ships and cargo with pneumatic power and hydraulic tools.
Infantry Team Leader
U.S. Army
Fort Lewis, WA
08.1999 - 08.2005
Trained and disciplined 4 - 8 soldiers, performed training activity planning and supervised its execution.
Completed a one year combat deployment to Iraq while serving as Fire Team Leader/Squad Designated Marksman .
Assisted in and led dozens of high risk missions which included: raids, cordon and search, convoy escort, personal security, static security, mounted and dismounted patrols .
Education
MBA -
Saint John Fisher College
Rochester, NY
2019
Bachelor of Science - Business Administration
Saint John Fisher College
Rochester, NY
2017
Skills
Inventory Management
Maintaining Compliance
Customer Service
Microsoft Excel
Performance Monitoring and Evaluation
Staff Training
Microsoft Outlook
Staff Management
Timeline
Operations Manager
Metalico Rochester
04.2017 - Current
Full Time Student
Saint John Fisher College
08.2011 - 05.2017
Private Military Contractor
ArmorGroup North America
06.2010 - 06.2011
Commercial Diver
Ballard Diving
11.2008 - 12.2009
Infantry Team Leader
U.S. Army
08.1999 - 08.2005
MBA -
Saint John Fisher College
Bachelor of Science - Business Administration
Saint John Fisher College
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