Summary
Overview
Work History
Education
Skills
Fishing, Golfing
Timeline
Generic

Evan Napier

Beavercreek,OH

Summary

Personable Shopper skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. Excellent sales and organizational skills coupled with service-oriented mindset. Dedicated to building long-term relationships with loyal customers. Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities. Skilled in unloading trucks, moving merchandise and stocking shelves. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating merchandise. Physically fit and active.

Overview

9
9
years of professional experience

Work History

Shipt Shopper

Shipt
11.2019 - Current
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Tracked substitutions and informed customers of changes.
  • Loaded and unloaded orders at customer's homes or locations.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Developed professional relationships with customers to establish repeat business and increase trust.

Ice Delivery Driver

Home City Ice Company
05.2017 - 01.2019
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Loaded truck and properly secured items to prevent damage for deliveries.

Produce Clerk

Pick And Save
09.2015 - 07.2016
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.

U.S. Soccer Referee

U.S. Soccer Federation Referee Program
08.2014 - 10.2015
  • Managed conflict resolutions to encourage professional and positive relationships.
  • Made decisions on fouls, offsides and other infractions to maintain integrity of game and adhere to established rules.
  • Enforced discipline to encourage respect, fairness and equality for players.
  • Officiated at sporting events, games, or competitions to maintain standards of play and verify observed game rules.

Education

Bachelor of Science - Political Science

Wright State University
Dayton, OH
05.2023

Skills

  • Guest Experiences
  • Entrepreneurial Leadership
  • Team Goals
  • Telephone Reception
  • Merchandise Selection
  • Personal Shopping
  • Compliance Requirements
  • Payment Processing
  • Product Knowledge
  • Personalized Support
  • Guest Satisfaction

Fishing, Golfing

I love to be outdoors, I regularly enjoy golfing as well as fishing with friends when I can get the chance

Timeline

Shipt Shopper

Shipt
11.2019 - Current

Ice Delivery Driver

Home City Ice Company
05.2017 - 01.2019

Produce Clerk

Pick And Save
09.2015 - 07.2016

U.S. Soccer Referee

U.S. Soccer Federation Referee Program
08.2014 - 10.2015

Bachelor of Science - Political Science

Wright State University

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Evan Napier