Erica Perez, MS RN
Williamson,NY
Summary
Managing Director with proven abilities across many levels of organizational management. Talented in developing partnerships, overseeing personnel and developing plans to meet strategic goals. Forward-thinking team leader skilled at operating departments efficiently. Proactive and hardworking individual focused on continuous operational improvement.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Director of Operations, Interventional Cardiology
Unity Hospital, Rochester Regional Health
05.2021 - Current
- Develops and implements standardized process and systems within the Cardiac service-line relating to management, operations and data reporting. Collaboration with acute care and ambulatory practices to ensure system approach.
- Oversees daily operations of Echocardiography, Nuclear Cardiology and procedural areas including Interventional Cath and Radiology, Electrophysiology and pre and post procedural ares.
- Collaborates with physicians and APP partners to ensure clinical and department needs.
- Improved operational efficiency by streamlining processes and implementing innovative solutions.
- Led cross-functional teams for successful completion of projects, resulting in increased productivity.
- Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
- Manages budgets and resources, optimizing allocation for maximum impact on business objectives.
- Implemented decision-making processes to enhance operational performance and achieve targets.
- Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
- Enhanced employee engagement by fostering a collaborative culture, and promoting professional development opportunities.
- Promotes a culture of safety within the organization by enforcing compliance with established regulations, policies, procedures, as well as conducting regular audits.
- Mentored and coached team members to foster productive and engaging work environment.
- Monitored and coordinated workflows to optimize resources.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
Manager, Cardiology and Radiology
Unity Hospital, Rochester Regional Health
10.2017 - 05.2021
- Increased team productivity by implementing streamlined processes and effective communication.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Ensured regulatory compliance and collaboration with NYSDOH for Radiology surveys and TJC, DNV.
- Enhanced customer satisfaction by, maintaining open lines of communication, and ensuring high-quality service delivery.
- Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Managed and motivated employees to be productive and engaged.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patients.
Clinical Nurse Educator, Structural Cardiology
RGH, Rochester Regional Health
06.2015 - 10.2017
- Plan, develop and implement clinical education programs
- Examine and synthesize complex data and utilize information to implement focused quality improvement initiatives.
- Collaborate with interdisciplinary teams to ensure efficient team approach in clinical optimization.
- Lead quality/performance improvement projects utilizing proven change models, assessing root cause, action planning, monitoring, and measuring outcomes.
- Utilize scientific evidence in development of HF teaching programs and supporting clinical care, post innovative cardiac procedures including Watchman, TAVR, Impella, SC-ICD.
- Collaborate with unit leads to ensure staffing efficiencies and resource utilization.
- Simulation education for staff development; telemetry, cardiac drip, critical thinking and code response
- Ensure regulatory compliance and JC preparedness
- Critical Care Boot camp, ACLS and BLS instructor
- Participation in committees and work groups; Heart Failure Clinical Optimization Team, Process Improvement, Infection Prevention and Education Council.
- Enhanced patient outcomes by developing and implementing evidence-based educational programs for clinical staff.
- Improved nursing competency through the creation and delivery of targeted training sessions and workshops.
Infection Preventionist
RGH, Rochester Regional Health
11.2011 - 06.2015
- Collect data in support of epidemiological studies of specific problem areas to determine the source and make appropriate recommendations.
- Participate in investigations of outbreaks utilizing the microbiology laboratory, consultation with Infectious Disease Division, NYSDOH and local public health departments.
- Plan and execute educational programs for all hospital employees requiring the conveyance of specialized knowledge and skills to increase employee awareness of existence of nosocomial infections; techniques for avoidance and preventive measures to provide a safe environment for all hospital stakeholders
- Facilitate a safety team to evaluate engineering and work practice controls to prevent or minimize staff injury and exposure; give recommendations for improvement based on the review and reports of harm
- Apply epidemiologic principles and statistical methods, including risk stratification, to identify target population, analyze trends and risk factors, and design and evaluate prevention and control strategies
Education
Masters of Science in Nursing Leadership and Administration -
Roberts Wesleyan College
Rochester, NY01.2012
Bachelors of Science in Nursing -
Roberts Wesleyan College
Rochester, NY01.2008
Associate of Science -
Finger Lakes Community College
Canandaigua01.1998
Skills
- Process Improvements
- Strategic Planning
- Operations Oversight
- Capital Spending
- Resource Allocation
- Cross-functional Collaboration
- Operational Efficiencies
- Team Leadership
Certification
- Project Management; Lean Six Sigma training
- Advanced Cardiac Life Support, (ACLS), Basic Life Support, (BLS)
- Leader Training; Excellent communication and critical thinking skills, producing effective solutions
Timeline
Director of Operations, Interventional Cardiology
Unity Hospital, Rochester Regional Health
05.2021 - Current
Manager, Cardiology and Radiology
Unity Hospital, Rochester Regional Health
10.2017 - 05.2021
Clinical Nurse Educator, Structural Cardiology
RGH, Rochester Regional Health
06.2015 - 10.2017
Infection Preventionist
RGH, Rochester Regional Health
11.2011 - 06.2015
Masters of Science in Nursing Leadership and Administration -
Roberts Wesleyan College
Bachelors of Science in Nursing -
Roberts Wesleyan College
Associate of Science -
Finger Lakes Community College
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