Dynamic Pharmacy Operations Manager at Walgreens with a proven track record in workflow optimization and team building. Successfully launched immunization programs, enhancing service delivery and patient care. Skilled in training and mentoring staff, while ensuring compliance with professional ethics and effective drug inventory management. Committed to maximizing productivity and patient satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Pharmacy Operations Manager
Walgreens
1590 Benvenue Road, Rocky Mount, NC, 27804
08.2019 - Current
Managed budget and resources effectively to maximize profitability while maintaining a high-quality service for patients.
Evaluated staff performance regularly to ensure they meet established goals while providing coaching or corrective action when necessary.
Supervised a team of pharmacists and technicians, fostering an environment of collaboration, continuous improvement, and mutual respect among team members.
Expanded pharmacy services by overseeing the successful launch of immunization programs and medication therapy management initiatives.
Trained pharmacy interns and newly hired pharmacy technicians.
Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
Education
Associate Of Applied Science - Biological And Physical Sciences
Nash Community College
Nashville, NC
05.2020
Skills
Workflow optimization
Training and mentoring
Professional ethics
Team building
Insurance billing
Drug inventory management
Accomplishments
Multiple years top ranked amongst district peers.
Recipient of multiple patient care awards.
Lowest turnover in the district in the past 5 years.
Certification
PTCB certified
Timeline
Pharmacy Operations Manager
Walgreens
08.2019 - Current
Associate Of Applied Science - Biological And Physical Sciences