Evan Shook
Tulsa,OK
Summary
Dynamic professional with a proven track record as Assistant General Manager at Rib Crib, excelling in staff management and customer service. Enhanced customer satisfaction through effective problem resolution and streamlined inventory control. Skilled in advanced bartending techniques, ensuring responsible alcohol service while fostering a motivated team environment. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Rib Crib
Tulsa, OK
07.2015 - Current
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Established strong relationships with local vendors to secure high-quality products at competitive prices for our customers'' enjoyment.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Resolved problems promptly to elevate customer approval.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
Field Appraiser
Muskogee County Assessors Office
Muskogee, OK
02.2021 - 08.2023
- Improved efficiency in the appraisal process by utilizing specialized software tools for data management and analysis.
- Managed multiple projects simultaneously while adhering to strict deadlines, ensuring timely completion without compromising accuracy or quality of work performed.
- Continuously updated knowledge in the field of property appraisal through attending workshops, conferences, and professional development courses.
- Established fair market values of properties with comprehensive research and analysis of local market trends.
Lead Foreman
Watson Brothers's LLC
Muskogee, OK
03.2013 - 09.2022
- Performed troubleshooting procedures to diagnose malfunctions.
- Assigned tasks and monitored completion of work to full satisfaction of company standards and customer requirements.
- Enhanced customer satisfaction by providing high-quality lawn care services and addressing client concerns promptly.
- Trained new team members in proper lawn maintenance techniques, ensuring consistent quality across all projects.
- Expanded clientele by effectively marketing the business through various channels such as social media, local advertising, and word-of-mouth referrals.
- Streamlined business operations for improved efficiency, implementing effective scheduling and task management systems.
Education
Muskogee High School
Muskogee, OKSkills
- Staff management
- Inventory control
- Advanced bartending techniques
- Strong multitasking
- Customer service expertise
- Responsible alcohol service
- Cash register operation
- Menu memorization
- Food service
- Alcohol awareness
- Bar service preparation
Certification
Servsafe Certified
Timeline
Field Appraiser
Muskogee County Assessors Office
02.2021 - 08.2023
Assistant General Manager
Rib Crib
07.2015 - Current
Lead Foreman
Watson Brothers's LLC
03.2013 - 09.2022
Muskogee High School