Evan Whetstone
Springfield,MO
Summary
Customer-focused sales associate with solid understanding of retail dynamics, marketing and customer service. With over 5 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise. Diligent sales associate skillful in connecting with people and promoting products. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Overview
7
7
years of professional experience
Work History
Salesman
Kingdom Krafters
04.2023 - Current
- Enhanced roof safety by conducting thorough inspections and identifying potential issues.
- Reduced repair costs for clients by providing detailed reports and recommending preventive maintenance measures.
- Completed timely inspections for commercial and residential properties, ensuring client satisfaction and adherence to deadlines.
- Improved overall building integrity by assessing damages caused by weather events, such as hailstorms or hurricanes.
- Increased customer confidence by addressing concerns promptly and providing expert recommendations for repairs or replacements.
- Developed strong relationships with clients and contractors, fostering a collaborative environment for successful projects.
- Assisted insurance adjusters in determining the extent of damage for accurate claims processing.
- Conducted regular follow-ups with clients to ensure satisfaction with services provided and address any additional needs or concerns.
- Provided accurate estimates for repairs or replacements based on findings from comprehensive roof assessments.
- Supported property owners during the claims process by providing thorough documentation of damages observed during roof inspections.
- Made and submitted reports detailing finding and any actions taken.
Salesman
The Buckle - Retail
11.2022 - 04.2023
- Collaborated with team members to streamline sales processes, resulting in an efficient workflow.
- Established strong rapport with customers, fostering long-term relationships and generating repeat business.
- Developed tailored sales strategies for diverse clients, effectively addressing their unique needs.
- Increased sales by implementing effective merchandising strategies and optimized store layouts.
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
- Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Boosted overall store revenue by adapting targeted marketing initiatives based on demographic research within the local area.
Salesman
Bass Pro Shops
01.2021 - 10.2021
- Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations for firearms purchases.
- Conducted thorough background checks for firearm sales, ensuring compliance with federal regulations and promoting safety within the community.
- Enhanced store reputation by consistently delivering exceptional customer service and demonstrating expertise in various types of firearms.
- Assisted customers in selecting appropriate firearms for their needs, taking into account factors such as intended use, personal preferences, and budget limitations.
- Educated customers on proper firearm handling techniques, emphasizing the importance of safety measures when operating firearms.
- Promoted store events and special promotions to boost sales and increase awareness of new product offerings.
- Spearheaded efforts to maintain a clean, organized, and visually appealing store environment that facilitated smooth shopping experiences for customers.
- Processed transactions efficiently using point-of-sale systems while adhering to strict security protocols related to firearm sales transactions.
- Established rapport with repeat customers leading to increased loyalty and consistent sales growth.
Salesman
Auto Detailing Supplies
04.2020 - 10.2020
- Enhanced customer satisfaction by providing top-notch auto detailing services and addressing concerns promptly.
- Developed strong relationships with clients through consistent follow-up and open communication channels.
- Oversaw inventory management, ensuring sufficient supplies were available for each project without overstocking materials.
- Instructed staff on proper techniques for washing, waxing, cleaning, vacuuming and other tasks.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
Banquet Server
Highland Springs Country Club
05.2017 - 10.2018
- Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
- Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
- Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Increased overall event success by anticipating guests'' needs and promptly addressing requests or concerns.
- Contributed to positive guest feedback by consistently delivering high-quality service in a professional manner.
Education
Bachelor of Science - Exercise Science
Missouri State University
Springfield, MOHigh School Diploma -
Logan Rogersville High School
Rogersville, MO05.2016
Skills
- Business Development
- Customer relationship building
- Lead Generation
- Time management
- Decision making
- Product knowledge
Military
Rank: E3 Lance Corporal
MOS: 0331 Infantry Machine Gunner
Unit: 3rd Battalion 23rd Marines Weapons CO.
Promotions: Meritoriously promoted from Private First class to Lance Corporal; Meritorious Mast
Obtained rank and skills from January 3rd 2022 – November 18th 2022 and returned home thereafter to Reserve unit.
Timeline
Salesman
Kingdom Krafters
04.2023 - Current
Salesman
The Buckle - Retail
11.2022 - 04.2023
Salesman
Bass Pro Shops
01.2021 - 10.2021
Salesman
Auto Detailing Supplies
04.2020 - 10.2020
Banquet Server
Highland Springs Country Club
05.2017 - 10.2018
Bachelor of Science - Exercise Science
Missouri State University
High School Diploma -
Logan Rogersville High School
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