Summary
Overview
Work History
Education
Skills
Websites
Campus Community Involvement
Related Skills
Certification
Timeline
Generic

Evan White

Apollo Beach,FL

Summary

Proactive Host with distinct knowledge of streamlining services through updated and reorganized systems. Expert in customer service with training in team management. Friendly and reliable individual excited to take initiative and provide excellent work.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Host

StreamSong
07.2023
  • I provide arriving guests with prompt, gracious greetings, and seat them comfortably with menus
  • Take phone and in-person reservations, providing helpful, accurate responses to inquiries
  • Ensure that tables are clean and set before seating guests
  • Seating charts for station rotations are maintained
  • Maintain a supply inventory.

Grocery Stock Clerk

Publix
10.2022 - 05.2023
  • Providing premier customer service, including greeting customers and answering their questions
  • Ensured that product was within date
  • Rotate and display the product according to the appropriate planogram
  • Assisted with unloading products from trucks and organizing the stock room
  • Operated backroom equipment, including pallet jack, scissor lift, baler, compactor, and scrub machine.
  • Maintained safety standards in aisles, promptly addressing spills or hazards to prevent accidents or injuries.
  • Maintained product knowledge to better assist customers with dietary restrictions, preferences, or inquiries about specific items.

Concierge

Sirata Beach Resort
05.2022 - 08.2022
  • Provided guests with a wide range of maps, pamphlets, and brochures
  • Recommended activities that would suit the guest
  • Informed guests about travel information
  • Oversaw bookings for special shows for guests
  • Providing and obtaining tickets, setting appointments, and making guest reservations as needed.
  • Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
  • Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.

Bellman

Sirata Beach Resort
05.2019 - 08.2019
  • Show guests to the room while assisting with their luggage
  • Explained all hotel facilities, their locations in the hotel, and hours of operation, and answered all questions about the facilities and other hotel questions
  • Checked Luggage for hotel guests both for day and overnight
  • Delivered messages to guest rooms.

Pool Monitor

WTS International
06.2016 - 05.2018
  • Assisted with necessary minor maintenance, Food and Beverage, and event setups
  • Interact with the guest which included drink orders and other tasks
  • After School Program Picking Kids up from the bus stop and walking them safely to the clubhouse for camp
  • Plan and execute various physical activities, including free play, swimming, and other sports.

Education

Bachelor of Arts - Entrepreneurship

Florida Gulf Coast University
Fort Myers, FL
05.2023

Associate of Science - Hospital Administration

FGCU
Fort Myers
05.2020

Skills

  • Customer Service
  • Team Collaboration
  • Multitasking proficiency
  • Effective Time Management
  • POS Software
  • Guest Relations
  • Reservations Management
  • Effective Multitasking
  • Guest complaint resolution

Campus Community Involvement

  • SGA, Member, 09/2018, 08/2020
  • Mira Bay Youth Dragon Boat team, Co-Captain, 03/2017, 04/2017

Related Skills

  • Certified Google Analytics, 10/2021, Exp 2024
  • SafeStaff Certificate, 09/2023, Exp 2026
  • TIPS Certificate, 09/2023, Exp 2025

Certification

  • Certified Google Analytics Oct 2021- Exp 2024
  • SafeStaff Certificate Sep 2023- Exp 2026
  • TIPS Certificate Sep 2023- Exp 2025

Timeline

Host

StreamSong
07.2023

Grocery Stock Clerk

Publix
10.2022 - 05.2023

Concierge

Sirata Beach Resort
05.2022 - 08.2022

Bellman

Sirata Beach Resort
05.2019 - 08.2019

Pool Monitor

WTS International
06.2016 - 05.2018

Bachelor of Arts - Entrepreneurship

Florida Gulf Coast University

Associate of Science - Hospital Administration

FGCU

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