Evana Nicolaou
New York
Summary
Detail-oriented and results-driven Account Manager with a proven track record in sales, consistently exceeding targets through attention to detail and exceptional client communication. Adept at fostering strong relationships with both candidates and clients, leveraging outstanding interpersonal skills and an outgoing demeanor to drive business growth. With a keen eye for identifying client needs and a proactive approach to problem-solving, consistently surpassing expectations and delivering results.
Overview
9
9
years of professional experience
Work History
Account Manager
Tandym Group
09.2022 - Current
- Increased sales revenue by identifying and pursuing new business opportunities.
- Streamlined internal processes for improved efficiency, allowing more time spent on building client relationships.
- Leveraged industry knowledge to provide expert guidance on pricing, promotions, and product offerings for clients'' specific needs.
- Increased candidate placements by developing and maintaining relationships with clients and candidates.
- Collaborated with hiring managers to understand job requirements and expectations.
Client Development Associate
JBC
05.2021 - 08.2022
- Generating and followed up on leads by making contact with prospects and creating interest in company.
- Establishing new business opportunities with targeted clients through prospecting, networking and closing techniques.
- Meet with current clients to assess needs and develop improvement plans.
- Maintaining extensive knowledge of company products and services to provide top-notch expertise to customers.
- Negotiating contracts and closed sales with new and existing clients.
- Engaging with customers to effectively build rapport and lasting relationships.
Account Executive
Yelp
03.2019 - 04.2020
- Educate, strategize, and successfully sell Yelp advertising programs through a high volume of outbound sales calls
- Expert in Yelp’s advertising solutions and adapt product recommendations quickly to suit client needs - by asking probing questions and overcoming customer objections and rejection. will be critical to your success.
- Achieve and consistently exceed monthly sales goals- strong work ethic and tenacity.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Identified customer needs and achieved service levels that met and exceeded expectations.
Senior Sale Advisor
Aritzia
07.2015 - 08.2020
- Recognized for top performance through fast-track promotions and selection for high-priority initiatives. Establish and maintain strong team relationships within the department to maximize business results.
- Drove revenue growth for Aritzia through developing attention-grabbing marketing strategies resulting in exceeding sales goals for two seasons consecutively.
- Developed relationships with high-profile clientele by successfully employing sales techniques.
Client Service Specialist
Rue Gilt Group
08.2017 - 02.2018
- Help ensure clients receive exceptional service while the business's sales goals are supported.
- Worked to develop and implement client service strategies that will increase sales while providing a positive experience for all clients.
- Serves customers by providing product and service information and resolving product and service problems.
- Provided knowledgeable service and support for all customer needs.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Education
Bachelor - General Humanities And Social Sciences
Montclair State University
Montclair, New Jersey01.2017
Skills
- Deadline-oriented
- Oral and written communications
- Teamwork and Collaboration
- Attention to Detail
- Research and due diligence
- Sales management
- Customer Relations
- Schedule Management
- Problem-solving aptitude
- Relationship Building
Timeline
Account Manager
Tandym Group
09.2022 - Current
Client Development Associate
JBC
05.2021 - 08.2022
Account Executive
Yelp
03.2019 - 04.2020
Client Service Specialist
Rue Gilt Group
08.2017 - 02.2018
Senior Sale Advisor
Aritzia
07.2015 - 08.2020
Bachelor - General Humanities And Social Sciences
Montclair State University
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