Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
15
15
years of professional experience
Work History
Owner
E&F Remodeling, Groups And Builders
Pawtucket, RI
07.2018 - Current
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
Journeyman Painter
Institute Of Finishing Trades And Allied Union
Warwick, RI
01.2009 - 08.2018
Enhanced customer satisfaction by delivering timely completion of projects, maintaining a clean workspace, and providing professional communication.
Improved safety standards by following OSHA guidelines and utilizing personal protective equipment during all tasks.
Adapted quickly to various painting environments, such as interior/exterior surfaces or challenging weather conditions, ensuring optimal results at all times.
Ensured lasting quality of work by properly cleaning, storing, and maintaining all painting equipment and supplies.
Project Manager
Tower Construction
Cranston, RI
04.2015 - 07.2018
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Planned, designed, and scheduled phases for large projects.
Met project deadlines without sacrificing build quality or workplace safety.
Established effective communication among team members for enhanced collaboration and successful project completion.
Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Superintendent
AC Wallcovering, Inc
East Providence, RI
08.2012 - 04.2015
Enhanced project efficiency by streamlining communication between team members and stakeholders.
Implemented safety protocols for reduced workplace accidents and improved employee wellbeing.
Developed comprehensive budgets and schedules to ensure timely project completion within allocated resources.
Collaborated with architects, engineers, and contractors to achieve seamless project execution.