Summary
Overview
Work History
Education
Skills
Timeline
Generic

Evangelica Rivera

Rochester,NY

Summary

Accomplished Department Manager at Wegmans with a proven track record in staff management and customer service excellence. Spearheaded inventory optimization, achieving significant waste reduction. Fostered team leadership, enhancing inter-departmental collaboration and elevating customer satisfaction. Skilled in financial transactions and adept at fostering professional growth within teams.

Overview

7
7
years of professional experience

Work History

Department Manager

Wegmans
07.2021 - Current
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.

Optical Receptionist

Walmart
01.2021 - 06.2021
  • Efficiently processed payments and managed financial transactions, ensuring accuracy in daily accounting tasks.
  • Collaborated with optometrists to ensure timely delivery of prescription eyewear and contact lenses.
  • Assisted patients with insurance claims and provided guidance on coverage details.
  • Actively participated in professional development opportunities relevant to the optical field in order to stay informed about industry trends.

Retail Sales Associate

Victoria's Secret & PINK
04.2018 - 01.2021
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

Regents Degree -

Greece Arcadia High School
Rochester Ny

Skills

  • Customer service
  • Staff management
  • Team leadership
  • Team supervision

Timeline

Department Manager

Wegmans
07.2021 - Current

Optical Receptionist

Walmart
01.2021 - 06.2021

Retail Sales Associate

Victoria's Secret & PINK
04.2018 - 01.2021

Regents Degree -

Greece Arcadia High School

Similar Profiles

CREATE PROFILE
Evangelica Rivera