Evangeline Garcia
Albuquerque,NM
Summary
Dedicated sales associate with a strong focus on enhancing customer experiences through effective communication, problem-solving, and product knowledge.
Overview
6
6
years of professional experience
Work History
Sales Associate
Pandora
Albuquerque, NM
10.2025 - Current
- Guided customers in product selection, delivering personalized recommendations to match preferences.
- Collaborated with team members to manage inventory levels and restock merchandise promptly.
- Educated customers about jewelry care and product features to enhance their shopping experience.
- Resolved customer inquiries and issues, fostering satisfaction and loyalty through effective communication.
- Participated in team meetings to discuss sales strategies and improve store performance.
- Helped customers find specific products, answered questions, and offered product advice.
- Improved customer experience by offering tailored assistance with product choices, sizes, and styles.
- Maintained up-to-date knowledge of store merchandise and policies.
Sales Lead Keyholder
Michael Kors
Albuquerque, NM
08.2020 - 04.2023
- Guided customers in product selection and addressed inquiries to improve satisfaction.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Educated customers on promotions and loyalty programs effectively.
- Processed transactions accurately using point-of-sale systems.
- Worked with team members to improve customer experience and foster a welcoming environment.
- Maintained store appearance and organized merchandise displays.
- Managed inventory and restocked shelves regularly.
- Executed loss prevention strategies to safeguard assets and reduce shrinkage.
Education
High School Diploma -
Saint Pius X High School
Albuquerque, NM05-2019
Bachelor of Science - Biochemistry
University of New Mexico
Albuquerque, NM03-2026
Skills
- Sales goals attainment
- Customer service
- Product recommendations
- Upselling and cross selling
- Inventory management
- Inventory control
- Money handling
- Store opening and closing
- Data analysis
- Time management
- Team collaboration
- Multi-tasking strength
- Problem solving
- Complex problem solving
- Effective communication
- Service oriented
- Flexible schedule
Timeline
Sales Associate
Pandora
10.2025 - Current
Sales Lead Keyholder
Michael Kors
08.2020 - 04.2023
High School Diploma -
Saint Pius X High School
Bachelor of Science - Biochemistry
University of New Mexico