Evelia Loza

Released orders in TMS. (Unrouteable)

Reply to daily emails.

Request quotes for customers.

Engage with carriers to negotiate rates, scheduling shipments, and resolve any transit issues. (Emergency orders)

Process all documents for shipments going to Mexico, Canada, and US. (BOL's, invoices, SLI's)

Resolved any discrepancies regarding missing shipments.

Send daily customs reports for international shipments.

• Answer phone and transfer calls
• Confirm all picking orders in WMS and SAP system.
• Process shipping documents ( BOL, Invoices)
• Interface UPS/FEDEX to WMS
• Print UPS/FEDEX orders put them in alphabetical order take them to the warehouse for picking
• Create labels in UPS worship.
• Dispatch drivers
• Process all outbound/inbound orders
• Send the daily report of all outbound and inbound shipment
• Schedule pickups with carriers.

• My responsibilities included to take job orders via telephone and email
• Administer and manage all aspects of employees at assigned company to include recruiting, hiring, terminating
• Excellent customer service to retain and increase the account with professionalism and interpersonal communication skills
• Pre-screened all resumes prior to sending them to corporate hiring managers for consideration
• Promptly corresponded with all applicants and coordinated and conducted interviews
• Organized new employee orientation schedule for all new hires
• Hired employees and initiated the new hire paperwork process
• Monitor Time sheets on a daily basis, review, adjust and process payroll on a weekly basis using Temps plus system and Nova time system
• Addressed all employees' harassment allegations, work complaints and other concerns.

• Filing, data entry, organized orders and directed inbound and outbound call activities
• Communicate with customers daily
• Committed to the assistance and support of others while maintaining a cheerful and healthful attitude
• Assisted customers with inquiries and provided all pertinent information
• Handle customer inquiries and complaints.