Evelin Hernandez
Washington,DC
Summary
Helpful Hostess processes customer transactions, organizes reservations and coordinates dining room staff. Demonstrated success in working with staff to create unique dining experiences. Offering experience working in restaurant settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.
Overview
2
2
years of professional experience
Work History
Hostess
Bindaas Restaurant
05.2021 - 11.2021
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Busser
Duke's Grocery
10.2019 - 04.2020
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Assisted servers in providing efficient service for improved guest experiences.
- Ensured timely food delivery by promptly bringing out dishes from the kitchen.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Education
High School Diploma -
Cardozo Education Campus
1200 Clifton St NW06.2021
Skills
- Food Running
- Guest Complaint Resolution
- Server Support
- Customer Service
- Dining Area Maintenance
- Greeting Guests
- Table Bussing
- Table Setting Knowledge
- Payment Processing
Languages
Spanish
Native or Bilingual
English
Timeline
Hostess
Bindaas Restaurant
05.2021 - 11.2021
Busser
Duke's Grocery
10.2019 - 04.2020
High School Diploma -
Cardozo Education Campus
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