Evellin Japutra
Farmingdale,NY
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level administration position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Scheduler
Zwanger Pesiri Radiology
06.2022 - Current
- Handling incoming calls from front desk staff members/patients regarding scheduling.
- Retrieving information from doctors offices regarding patients.
- Handle calls efficiently and in a timely manner.
- Having knowledge of offices that perform special studies.
- Ability to learn new material when given a timely manner and effectively uses the material given.
- Familiarity with medical terminology.
- Administrative work and tasks.
- Handled complaints and questions, and re-directed calls to other team members.
- Acted as first point of contact and set appointments for prospective clients.
- Generated department orders and accompanying documentation.
Computer Information Systems Help Desk Assistant
SUNY Delhi
09.2020 - 05.2022
- Answer telephone calls
- Researched and identified solutions to technical problems.
- Created user accounts and assigned permissions.
- Create ticket if the problem is resolved or unresolved
- Assist students with technical issues on their personal devices
- Assist faculty/ staff with classroom technology.
- Responded to customer inquiries and provided technical assistance over phone and in person.
Dental Receptionist/ Assistant
Dr. Alexander Corsair, Periodontist
12.2020 - 01.2021
- Schedule appointments for patients.
- Provided excellent customer service to create positive experiences and build patient trust.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Billing patients after their appointments.
- Send out reimbursements to insurance companies.
- Clean dental tools (scrubbing, sanitizing)
- Occasionally assist MD during procedures.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Education
Bachelor of Business Administration - Healthcare Management
SUNY Delhi
Delhi, NY05.2022
High School Diploma -
Farmingdale Senior High School
06.2018
Skills
- Attention to Detail
- Patient Scheduling
- Microsoft Office Suite
- Problem-Solving
- Teamwork and Collaboration
- Effective Multitasking
- Customer Service
- Basic accounting/ finance
- Schedule Management
- Computer Skills
Timeline
Scheduler
Zwanger Pesiri Radiology
06.2022 - Current
Dental Receptionist/ Assistant
Dr. Alexander Corsair, Periodontist
12.2020 - 01.2021
Computer Information Systems Help Desk Assistant
SUNY Delhi
09.2020 - 05.2022
Bachelor of Business Administration - Healthcare Management
SUNY Delhi
High School Diploma -
Farmingdale Senior High School
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