Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and eager to learn new skills.
Overview
32
32
years of professional experience
Work History
Sr. Patient Access Repersentive
UT Physicians
Houston, Tx.
08.2015 - Current
Currently, I work the front desk for four busy orthopedic surgeons.
Schedule patients' appointments and obtain demographic information, insurance, and financial information from patients, and enter it into the Epic system.
Triage calls to send to correct personal.
Explain all consent forms to patients and obtain required signatures.
Work DAR to make sure checklists are marked green and create estimates for patients' visits.
Verify insurance eligibility and ensure all referral authorizations are obtained within the required time frame.
Maintained inventory of Euflexxa injections and distributed them to medical assistance for approved patients.
Performed other duties as assigned.
Medical Receptionist
Texas Endocrine & Diabetes Institute
Houston, TX
02.1999 - 05.2015
Greeted and checked in patients, updating patient information in computer system.
Answer the telephone, schedule appointments, verify insurance, input demographic information, take messages, and transfer calls to appropriate individuals.
Receive payments and post to patients' accounts.
Contact the medical facility to schedule the patient for testing or admission.
Perform various clerical functions, such as ordering and maintaining inventory supplies.
Transit Bus Operator
Metropolitan Transportation Authority
Houston, TX
02.1993 - 12.1998
Provided courteous customer service at all times while interacting with riders and colleagues alike.
Collected fares and provided route updates and schedule information.
Communicated route information to passengers during trips as needed.
Enforced fare collection policies by collecting fares from passengers.