EVELYN ESTRADA
EL PASO
Summary
Detail-oriented Administrative Assistant with extensive experience in diverse sectors including Private, Federal, and Retail. Bilingual communicator skilled in Microsoft and Mac environments, capable of effective teamwork and leadership. Holds Public Safety Security clearance from Customs and Border Protection, ready to enhance organizational efficiency through strong scheduling and multitasking abilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
MISSION SUPPORT ASSISTANT
CUSTOMS AND BORDER PROTECTION OFO
El Paso
09.2025 - Current
- Provide administrative support, data management, and property management for Field Operations Officers.
- Assigned government property to team members to ensure accountability and proper tracking.
- Coordinated communication between departments and contractors to enhance information flow and operational efficiency.
- Manage budgets, procurement, logistics, and HR tasks.
- Trained new staff on standard operating procedures and daily tasks, ensuring adherence to organizational standards.
- Oversee travel arrangements (CONCUR), time and attendance records.
- Prepare reports for senior management (BESA system).
- Provide product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue with the Purchase card and the 1501 form, and RECON.
- Assist with facilities projects, contractor coordination, and port safety regulations.
- Submit TDYs and vouchers for officers; manage fleet fueling and EDI closure.
- Managed port duties and enforced safety protocols as Safety Officer, collaborating with GSA to maintain compliance.
PROCESSING COORDINATOR
UNITED STATES BORDER PATROL
El Paso
07.2021 - 09.2025
- Maintain safe and secure holding facilities for non-citizens; communicate in Spanish and via translator services.
- Facilitate safe transfer of UACs, partner with ORR and NGOs.
- Assist with virtual processing and reduce detainee numbers significantly.
- Coordinate releases from hospitals, transfers, and enforcement operations.
- Process narcotic cases, manage property, and coordinate with agencies and consulates.
- Log welfare checks, draft reports, and manage deportation documentation.
- Provide analytical and administrative support to Watch Commanders and Supervisors.
- Serve as Juvenile Coordinator, Collateral Duty Safety Officer, Peer Support member, and Suicide Prevention Instructor.
- Extensive use of law enforcement databases (NCIC, SAP, ATS, TECS, CIS, Rails, EARM, e3 Processing, SEACATS, FPQ2, Stacks).
- Assisted in developing standard operating procedures for efficient processing workflows.
- Processed and documented transactions in company database.
ADMINISTRATIVE ASSISTANT/FIELD TECHNICIAN
DEPLOYED RESOURCES LLC
El Paso
07.2019 - 07.2021
- Assisted site manager with administrative, safety, and environmental compliance.
- Managed contractor agencies and temporary employees.
- Maintained service contracts, financial reporting, and vendor relations.
- Developed inventory tracking systems, managed payroll and financial discrepancies.
- Maintained office supplies inventory and ordered replacements.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Provided support on policies, practices, and technical issues.
- Supported daily operations of Border Patrol facilities in El Paso and Tornillo, TX.
Education
Associate of Arts - BASICS
El Paso Community College
El Paso, TX08-2000
High School Diploma -
BEL AIR HIGH SCHOOL
El Paso, TX05-1999
Some College (No Degree) - Education
The University of Texas At El Paso
El Paso, TXSkills
- Administrative Support
- Scheduling & Travel Coordination
- Logistics Coordination
- Data & Property Management
- Budget & Procurement
- Safety & Compliance
- Inventory tracking
- Human resources management
- Team Leadership
- Bilingual (English/Spanish)
- Law Enforcement Systems
Certification
- * Public Safety Security Clearance (CBP)
* Collateral Duty Safety Officer
* Peer Support Member
* Suicide Prevention Instructor (USBP)
Accomplishments
- 2 RECOMMENDATION LETTERS
Timeline
MISSION SUPPORT ASSISTANT
CUSTOMS AND BORDER PROTECTION OFO
09.2025 - Current
PROCESSING COORDINATOR
UNITED STATES BORDER PATROL
07.2021 - 09.2025
ADMINISTRATIVE ASSISTANT/FIELD TECHNICIAN
DEPLOYED RESOURCES LLC
07.2019 - 07.2021
Associate of Arts - BASICS
El Paso Community College
High School Diploma -
BEL AIR HIGH SCHOOL
Some College (No Degree) - Education
The University of Texas At El Paso