Summary
Overview
Work History
Education
Skills
Employment Availability
Languages
Timeline
Generic

Evelyn Garcia

Bell Gardens,USA

Summary

To acquire a challenging position within a professional institution using my skills to enhance and improve the commitments and goals of the Company

Overview

26
26
years of professional experience

Work History

HR and Office Assistant

Unibright Foods.com
05.2022 - Current
  • Tracked employee attendance and performance to ensure compliance with company standards
  • Helped employees register for benefits programs using online portals.
  • Assisted with creating employee handbooks and manuals.
  • Placed orders to maintain necessary inventory levels.
  • Developed and maintained HR policies and procedures.
  • Responded to employee inquiries regarding benefits and other HR topics.
  • Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
  • Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
  • Prepared billing statements and invoices for customer.
  • Responded to inbound inquiries regarding accounts and payments.
  • Maintained accurate vendor documentation to support efficient payment cycles.
  • Entered invoices requiring payment.
  • Maintained organized filing systems for easy access to financial records, supporting efficient auditing processes.
  • Assist and prepare documents work-related injuries on designated forms, including employee information, date, time, location, nature of injury, and immediate actions taken.

Customer Service Clerk

Johnson Wilshire, Inc.
01.2001 - Current


  • Handled accounts payable, accounts receivable and collections.
  • Prepare sales orders and various shipment related.
  • Transferring information into computer databases, requiring strong typing skills, attention to detail, and the ability to maintain data integrity by verifying accuracy and performing quality checks
  • Processing all incoming/outgoing mail.
  • Verify customer’s credit cards and credit application processing.
  • Resolve discrepancies between invoices and purchase orders.
  • Receiving high volume of calls from customers.
  • Track invoices and payments.
  • Take orders, write letters, returned phone calls.
  • Prepared shipping documents.
  • Developed bill labor reports and dimensional specifications on inventory shipment by effective communication and coordination, developed various production reports to update management on production status.
  • Responsible to ensure inventory production quality and efficiency levels.
  • Help to process status inquiry requests between customer service and warehouse.
  • Receiving and verifying invoices against purchase orders.

Tax preparer

M.A.C Income Tax Services
01.2009 - 01.2010
  • Assisted clients in filling forms related to tax returns
  • Discussed with clients to know more about incomes and taxable earnings
  • Interview clients to obtain additional information on taxable income and deductible expenses and allowances
  • Prepare and assist in preparing simple to complex tax returns for individuals or small businesses
  • Review financial records such as income statements and documentation of expenditures in order to determine forms needed to prepare tax returns
  • Use all appropriate adjustments, deductions, and credits to keep clients' taxes to a minimum

Office Assistant

Hallmark Associates Insurance Services
01.1999 - 01.2001
  • Answering all incoming calls and providing customer service
  • Processing insurance quotations and incoming/outgoing mail
  • Filing data verification on insurance policies

Education

Certification Course - Taxation

Los Angeles, CA
01.2008

Cerritos Community College -

Cerritos Community College
CA
01.2003

Skills

  • The ability to work well with others
  • Willing to learn, hardworking, dependable, motivated
  • Able to pay close attention to detail when performing tasks
  • Multi-tasking, and confidentiality
  • Data entry
  • Customer Service
  • Able to grasp any new software functionality
  • The ability to remain calm and perform well in fast-paced environment

Employment Availability

Presently employed but could be available with a two week notice

Languages

Spanish
Native or Bilingual

Timeline

HR and Office Assistant

Unibright Foods.com
05.2022 - Current

Tax preparer

M.A.C Income Tax Services
01.2009 - 01.2010

Customer Service Clerk

Johnson Wilshire, Inc.
01.2001 - Current

Office Assistant

Hallmark Associates Insurance Services
01.1999 - 01.2001

Certification Course - Taxation

Cerritos Community College -

Cerritos Community College

Similar Profiles

CREATE PROFILE
Evelyn Garcia