Evelyn Guevara Castro
Lawrenceville,GA
Summary
Experienced in hostess roles, providing exceptional customer service and fostering welcoming environments. Demonstrating strong interpersonal skills with ability to build rapport with guests, while effectively managing reservations and seating arrangements. Displays strong organizational abilities along with proficiency in handling high-pressure situations. Proven impact on enhancing guest satisfaction levels in previous roles.
Overview
2
2
years of professional experience
Work History
Hostess
First Watch Daytime Cafe
Snellville, Georgia
12.2025 - Current
- Greeted and seated guests promptly upon arrival.
- Maintained cleanliness and organization of dining area.
- Demonstrated strong interpersonal skills when interacting with customers.
- Handled cash payments and reconciled daily transactions accurately.
- Accommodated guests with children and special needs to promote comfortable dining experience.
Server
Jiang Nan
Duluth, Georgia
11.2024 - 10.2025
- Assisted in taking and processing customer orders efficiently.
- Trained new team members on restaurant procedures and standards.
- Handled payment transactions and managed cash register accurately.
- Provided exceptional customer service in a fast-paced dining environment.
Server
HQ Hot Pot & BBQ
Duluth, Georgia
01.2024 - 09.2024
- Provided excellent customer service in a fast-paced dining environment.
- Managed table settings and ensured cleanliness throughout the restaurant.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Education
Associate of Applied Science - Medical Assisting
Gwinnett Technical College
Lawrenceville, GA05-2026
High School Diploma -
Berkmar High School
Lilburn, GA05-2023
Skills
- Medical terminology
- Patient care
- Team collaboration
- Conflict resolution
- Time management
- Customer service
- Interactive communication skills
- Hospitality and accommodation
- Phone etiquette
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Hostess
First Watch Daytime Cafe
12.2025 - Current
Server
Jiang Nan
11.2024 - 10.2025
Server
HQ Hot Pot & BBQ
01.2024 - 09.2024
Associate of Applied Science - Medical Assisting
Gwinnett Technical College
High School Diploma -
Berkmar High School