Evelyn Hernandez
Hesperia ,CA
Summary
Dynamic and dedicated cashier with a proven track record at Tom’s Famous Family Restaurant, excelling in customer service and cash handling. Recognized for enhancing customer satisfaction and training new staff, while maintaining accuracy in transactions. Committed to reliability and professionalism, ensuring a seamless checkout experience.
Overview
8
8
years of professional experience
Work History
Cashier
Tom’s Famous Family Restaurant 17
Hesperia, CA
04.2023 - 08.2023
- Processed customer transactions accurately and efficiently using point-of-sale system.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of work area, ensuring compliance with health standards.
- Assisted in training new cashiers on register operations and customer service protocols.
- Handled cash and credit transactions securely, minimizing discrepancies in daily reconciliations.
Opening Cashier
Tom’s Famous Family Restaurant 19
Apple Valley, CA
03.2020 - 01.2022
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Implemented time-saving techniques that improved checkout speed during peak hours.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Closing Cashier
Tams Burgers
Heaperia
05.2015 - 03.2019
- Managed cash register operations, ensuring accurate transactions and efficient customer service.
- Trained new cashiers on operational procedures and customer engagement techniques.
- Performed detailed end-of-shift cash reconciliations, pinpointing and addressing any discrepancies.
Education
High School Diploma -
Sultana High Scool
Hesperia, CA05.2011
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Team collaboration
- Reliability and punctuality
- Cash register operation
- Professionalism and courtesy
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Tom’s Famous Family Restaurant 17
04.2023 - 08.2023
Opening Cashier
Tom’s Famous Family Restaurant 19
03.2020 - 01.2022
Closing Cashier
Tams Burgers
05.2015 - 03.2019
High School Diploma -
Sultana High Scool