Evelyn Howard
Phoenix,AZ
Summary
Dynamic professional with a proven track record of delivering exceptional customer service and resolving complaints promptly. Strong problem-solving skills and the ability to multitask in fast-paced environments ensure a seamless customer experience. Eager to leverage these abilities to contribute to the success of the barista role at Starbucks, fostering a welcoming atmosphere and enhancing customer satisfaction. Committed to upholding the highest standards of service while promoting brand loyalty and community engagement.
Overview
3
3
years of professional experience
Work History
Delivery Driver
Chic-Fil-A
10.2024 - 03.2025
- Operated delivery vehicles safely, adhering to traffic regulations and company policies.
- Coordinated efficient delivery routes, optimizing time and reducing delays.
- Managed loading and unloading of packages, ensuring accurate inventory handling.
- Communicated with customers regarding delivery status and resolved issues promptly.
Cashier
Buffalo Wild Wings
11.2021 - 05.2023
- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Took customers orders over the phone and in person, ensuring that every customer was satisfied with their food.
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Utilized problem solving skills to effectively handle difficult situations.
- Resolved customer complaints professionally in accordance with company policy.
Education
High School Diploma -
Grand Canyon University
Phoenix, AZSkills
- Customer Service
- Payment Processing
- Customer Assistance
- POS Systems
- Conflict Resolution
- Order Taking
- Complex Problem-Solving
- Money Handling
- Work Ethic and Integrity
- Problem Solving Abilities
- Attention to Detail
Timeline
Delivery Driver
Chic-Fil-A
10.2024 - 03.2025
Cashier
Buffalo Wild Wings
11.2021 - 05.2023
High School Diploma -
Grand Canyon University
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