Summary
Overview
Work History
Education
Skills
Timeline
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Evelyn Kane

Racine,WI

Summary

Friendly and organized with passion for creating welcoming environment. Excellent communication skills. Familiar with customer service principles and skilled in handling inquiries and managing appointments. Dedicated to ensuring smooth and efficient front desk experience, enhancing overall guest satisfaction.

Overview

1
1
year of professional experience

Work History

Front Desk Clerk

Racine Tennis Club
08.2023 - 02.2024
  • Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Monitored front desk telephone lines attentively for prompt response to incoming calls while multitasking effectively during busy periods.
  • Processed payments accurately while maintaining accountability for cash drawer balances at the beginning and end of shifts.
  • Developed strong relationships with guests through friendly interactions, anticipating their needs and exceeding expectations.
  • Maintained an inviting front desk area by keeping it clean, organized, and well-stocked with necessary materials.
  • Managed reservations, cancellations, and modifications with accuracy to maintain organized booking records.
  • Provided exceptional customer service for a positive guest experience, resulting in repeat business.

Education

High School Diploma -

The Prairie School
Racine, WI
05-2025

Skills

  • Time management
  • Customer service
  • Administrative skills
  • Payment processing
  • Cash handling
  • Registration
  • Inventory oversight
  • Bookkeeping

Timeline

Front Desk Clerk

Racine Tennis Club
08.2023 - 02.2024

High School Diploma -

The Prairie School

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