Evelyn Morales

- Set up banquet rooms and tables according to event specifications and standards.

- Provided attentive and personalized service to guests during events, ensuring their needs were met promptly.

- Coordinated with kitchen and event staff to deliver food and beverages efficiently and accurately.

- Assisted with the breakdown and clean-up of banquet rooms following events.

- Maintained a professional and welcoming demeanor, enhancing the overall guest experience.

- Handled guest inquiries and resolved any issues with a focus on customer satisfaction.

- Provided exceptional dining service to members and guests, ensuring a high-quality dining experience.

- Took accurate food and beverage orders, communicated special requests to the kitchen, and delivered orders promptly.

- Maintained a clean and organized dining area, including resetting tables and restocking supplies.

- Assisted in event setups and breakdowns, ensuring smooth operations during special events and functions.

- Handled customer inquiries and resolved complaints in a professional and courteous manner.

- Collaborated with kitchen staff and other team members to ensure efficient service and a positive dining experience.

• Answered phones promptly to record and confirm reservations.
• Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
• Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
• Contributed to team efforts by accomplishing related tasks as needed.
• Answered customer inquiries regarding the menu, restaurant services, and special promotions,
• Checked dining and serving areas to verify proper cleanliness and readiness for guests.
• Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
• Greeted guests upon arrival and provided them with menus.

• Operated POS terminals to input orders, split bills and calculate
  totals.
• Addressed complaints to kitchen staft and served replacement | items.
• Assisted in training new servers.
• Served food and beverages to patrons and confirmed complete orders.
• Delivered food orders promptly and courteously.
• Ensured that each guest was served courteously, quickly, and efliciently.
• Performed opening and closing duties such as setting up the dining area, restocking supplies.