Summary
Overview
Work History
Education
Skills
Certification
Professionalemploymenthistory
Timeline
Generic

Evelyn Morera

New Port Richey,Florida

Summary

With over 25 years of proficiency in the areas of Accounting and Office Management. Superior organizational, critical thinking and analytical skills. Exceptional ability to communicate effectively, both orally and in writing. Proficient word processing and typing. Strong accuracy and attention to details. Dependable, reliable contributor committed to excellence and success. Highly motivated results-oriented individual looking for an organization to grow with. Versatile professional with proven skills in cost-effective property operations, maintaining high occupancy rates and generating steady revenues. Collaborated with tenants, owners and service providers to consistently meet property management requirements. Coordinated repairs, met with prospective tenants and resolved business concerns.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Property Manager

TLR Group - River View Apartments
10.2024 - Current
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Achievement increase occupancy and Delinquency between 10%-13% in only 2 months and continue working to get another 5% increase for January.


Property Manager

Caribbean Breeze Apartments
02.2023 - 09.2024


  • Managed 540 apartments (28 buildings) with staff of 14 people
  • Monitors occupancy for units and other rentable items to meet or exceed budget expectations
  • Monitors delinquency and renewals ratios to meet our budget goals
  • Conduct weekly reports and others as needed per Regional Manager
  • Inspect buildings and premises, vacant units and conduct pre move out from Notice to Vacate received
  • Supervise staff, oversee maintenance, and guide them to provide better product and customer service to our residents
  • Supervise daily applications and approvals
  • Pay weekly open invoices through Payscan in Yardi
  • Negotiated leases, rental agreements, and other contractual documents related to property management activities
  • Provided guidance and support to junior team members to facilitate their professional development
  • Software used: Yardi, Rent Café, Bluemoon, Rent Dynamics, Transunion, Trello, Sight Plan, Windows, Outlook, Teams and others

Property Manager

Reserve at Lake Pointe Apartments
11.2021 - 02.2023
  • Company Overview: Park at Lake Magdalene
  • Managed 806 units at the Reserve at Lake Pointe (66 Buildings) with staff of 22 people
  • Prior property manager in Tampa at Park at Lake Magdalene owned by the same management company with 504 apartments / 45 buildings
  • Promoted to Reserve at Lake Pointe to increase the numbers due to the excellent results achieved with the other location
  • Managed these 2 properties at the same time with 111 buildings total for several months 1310 units with over 35 staff between both properties
  • Increased occupancy from 89% to 98% at Park at Lake Magdalene
  • Reduced turnover from vacancy from 60% to 30% in the time I was there
  • Provided guidance and support to junior team members to facilitate their professional development
  • Managed over 19 projects at the same time with improvements at Park after acquisition
  • Increased occupancy from 88% to 95% at Reserve at Lake Pointe
  • Increased delinquency collection from 75% to 97% at Reserve at Lake Pointe
  • Conduct weekly reports per request from RPM or VP in advance of assignments
  • Inspect buildings and premises, vacant apartments and move outs
  • Managed all property maintenance and care-taking staff
  • Responsible for courteous, efficient response to all service requests and answer reviews
  • Supervise staff, oversee maintenance, housekeeping, and landscaping crews
  • Organize social functions or activities for the property monthly and create events monthly for our residents
  • Supervise any mini-model units to help occupancy & leasing techniques
  • Fixed all filing system, and missing paperwork in each file
  • Working to develop monthly newsletter and outreach marketing to get more units pre-leased
  • Supervised daily delinquency, renewals, leasing applications
  • Software used: YARDI, CRM, Rent Cafe, RealPage, Windows, and other company software
  • Park at Lake Magdalene

Property Manager

Elon Property Management
01.2017 - 01.2021
  • Company Overview: Miguel Place Apartments
  • Miguel Place Apartments

Regional Manager

Kain Group
01.2017 - 12.2017
  • Company Overview: Kain Property Management
  • Reports to Vice President Property Management
  • Supervises all on-site personnel at properties assigned
  • Maintains relationships with peers and all other departments within the company
  • Maintains relationships with suppliers, vendors, and others serving the Company or the property
  • Responsible for maintaining the integrity of the physical asset and maximizing the returns from the asset in accordance with the Company's mission, vision, and objectives
  • Responsible for training and development of all personnel assigned, either directly or through others
  • Maintaining the physical asset-Supervises employees (21 employees +) and contractors
  • Conducts formal site inspections of building interior and exterior
  • Makes recommendations for physical repairs and/or replacements
  • Ensures observance of safety regulations
  • Marketing and leasing-Supervises leasing personnel
  • Regularly evaluates market conditions and property competitors
  • Implements marketing plan
  • Periodically reviews rental applications and lease forms for accuracy and compliance with established policies and procedures
  • Make recommendations to improve marketing and leasing programs
  • Supervises rent collection in accordance with policies and procedures manual
  • Approves and monitors rental rate recommendations for new leases and renewals based on current market information
  • Financial reporting and control-Reviews and helps develop annual property management plan and operating budget
  • Reviews all monthly financial reports
  • Approves payments (payroll, invoices)
  • Approves expenditures in accordance with Company policy and procedures
  • Administration-Oversee 21 employees +
  • Handles employee selection, training, and control, and assures that all supervised employees comply with the appropriate policies and procedures
  • Ensures property files and records are maintained
  • Continually improves management and technical skills
  • Kain Property Management

Property Manager

Meadow Wood Property Company
01.2012 - 04.2015
  • Managed The Palms at Sand Lake Apartments, Raintree Oaks Apartments, The Palms at Cedar Trace Apartments

Community Manager

Villas at Country Square Apartments
06.2009 - 03.2011

Community Manager

Lennox Properties
01.2001 - 08.2007
  • Company Overview: Lennox Court and Regency Apartments
  • Lennox Court and Regency Apartments

Education

No Degree - ESL and Management

Metropolitan Community College
Omaha, NE
12.1998

Bachelor Degree - Business Administration - Finance

Universidad De San Jose
San Jose, Costa Rica
02.1995

Bachelor Degree - Business Administration

Universidad Latina
San Jose, Costa Rica
04.1993

Skills

  • Bilingual English & Spanish
  • Accuracy and attention to details
  • Critical thinking and analytical skills
  • Provide excellent Customer Service
  • Ability to communicate effectively
  • Dependable
  • Reliable
  • Highly motivated
  • Results-oriented
  • Think out of the box to resolve situations

Certification

  • National Apartment Leasing Professional (NALP), 2004
  • Eviction- Law Seminars by Law Offices of Heist & Weiss, 2002-2015
  • BAA Course of Certified Apartment Manager (CAM), 2007
  • Seminars at Gracehill about Fair Housing, Closing techniques, and others., 2012-2015

Professionalemploymenthistory

  • Property Manager, Caribbean Breeze Apartments, Bridge Property Management, Tampa, Florida, 02/23, now, Managing 540 apartments (28 buildings) with staff of 14 people, Monitors occupancy for units and other rentable items to meet or exceed budget expectations., Monitors delinquency and renewals ratios to meet our budget goals., Conduct weekly reports and others as needed per Regional Manager, Inspect buildings and premises, vacant units and conduct pre move out from Notice to Vacate received, Hired new leasing agents to increase occupancy and numbers have been going up since, Supervise staff, oversee maintenance, and guide them to provide better product and customer service to our residents, Supervise daily applications and approvals, Pay daily or weekly open invoices through Payscan in Yardi, Software used: Yardi, Rent Café, Bluemoon, Rent Dynamics, Transunion, Trello, Sight Plan, Windows, Outlook, Teams and others., Negotiated leases, rental agreements, and other contractual documents related to property management activities., Provided guidance and support to junior team members to facilitate their professional development.
  • Property Manager, Reserve at Lake Pointe Apartments, St Petersburg, Florida, 11/2021, 02/2023, Managed 806 units at the Reserve at Lake Pointe (66 Buildings) with staff of 22 people, Prior property manager in Tampa at Park at Lake Magdalene owned by the same management company with 504 apartments / 45 buildings, Promoted to Reserve at Lake Pointe to increase the numbers due to the excellent results achieved with the other location, Managed these 2 properties at the same time with 111 buildings total for several months 1310 units with over 35 staff between both properties., Increased occupancy from 89% to 98% at Park at Lake Magdalene, Reduced turnover from vacancy from 60% to 30% in the time I was there., Provided guidance and support to junior team members to facilitate their professional development., Managed over 19 projects at the same time with improvements at Park after acquisition, Increased occupancy from 88% to 95% at Reserve at Lake Pointe, Increased delinquency collection from 75% to 97% at Reserve at Lake Pointe, Conduct weekly reports per request from RPM or VP in advance of assignments, Inspect buildings and premises, vacant apartments and move outs, Managed all property maintenance and care-taking staff, Responsible for courteous, efficient response to all service requests and answer reviews, Supervise staff, oversee maintenance, housekeeping, and landscaping crews, Organize social functions or activities for the property monthly and create events monthly for our residents, Supervise any mini-model units to help occupancy & leasing techniques, Fixed all filing system, and missing paperwork in each file, Working to develop monthly newsletter and outreach marketing to get more units pre-leased, Supervised daily delinquency, renewals, leasing applications, Software used: YARDI, CRM, Rent Cafe, RealPage, Windows, and other company software.
  • Property Manager, Elon Property Management- Miguel Place Apartments, Port Richey, Florida, 01/2017, 12/2021
  • Regional Manager, Kain Group - Kain Property Management, Tampa, Florida, 01/2017, 12/2017, Reports to Vice President Property Management, Supervises all on-site personnel at properties assigned, Maintains relationships with peers and all other departments within the company, Maintains relationships with suppliers, vendors, and others serving the Company or the property, Responsible for maintaining the integrity of the physical asset and maximizing the returns from the asset in accordance with the Company's mission, vision, and objectives, Responsible for training and development of all personnel assigned, either directly or through others, Maintaining the physical asset-Supervises employees (21 employees +) and contractors, Conducts formal site inspections of building interior and exterior, Makes recommendations for physical repairs and/or replacements, Ensures observance of safety regulations, Marketing and leasing-Supervises leasing personnel, Regularly evaluates market conditions and property competitors, Implements marketing plan, Periodically reviews rental applications and lease forms for accuracy and compliance with established policies and procedures, Make recommendations to improve marketing and leasing programs, Supervises rent collection in accordance with policies and procedures manual, Approves and monitors rental rate recommendations for new leases and renewals based on current market information, Financial reporting and control-Reviews and helps develop annual property management plan and operating budget, Reviews all monthly financial reports, Approves payments (payroll, invoices), Approves expenditures in accordance with Company policy and procedures, Administration-Oversee 21 employees +, Handles employee selection, training, and control, and assures that all supervised employees comply with the appropriate policies and procedures, Ensures property files and records are maintained, Continually improves management and technical skills
  • Property Manager, Meadow Wood Property Company, Tampa, Florida, 01/2012, 04/2015, Managed The Palms at Sand Lake Apartments, Raintree Oaks Apartments, The Palms at Cedar Trace Apartments
  • Community Manager, Villas at Country Square Apartments, Tampa, Florida, 06/2009, 03/2011
  • Community Manager, Lennox Properties / Lennox Court and Regency Apartments, Clearwater, Florida, 01/2001, 08/2007

Timeline

Property Manager

TLR Group - River View Apartments
10.2024 - Current

Property Manager

Caribbean Breeze Apartments
02.2023 - 09.2024

Property Manager

Reserve at Lake Pointe Apartments
11.2021 - 02.2023

Property Manager

Elon Property Management
01.2017 - 01.2021

Regional Manager

Kain Group
01.2017 - 12.2017

Property Manager

Meadow Wood Property Company
01.2012 - 04.2015

Community Manager

Villas at Country Square Apartments
06.2009 - 03.2011

Community Manager

Lennox Properties
01.2001 - 08.2007

Bachelor Degree - Business Administration

Universidad Latina
  • National Apartment Leasing Professional (NALP), 2004
  • Eviction- Law Seminars by Law Offices of Heist & Weiss, 2002-2015
  • BAA Course of Certified Apartment Manager (CAM), 2007
  • Seminars at Gracehill about Fair Housing, Closing techniques, and others., 2012-2015

No Degree - ESL and Management

Metropolitan Community College

Bachelor Degree - Business Administration - Finance

Universidad De San Jose
Evelyn Morera