Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Samantha Finley

Wesley Chapel,Florida

Summary

Detail-oriented and organized Property Manager with over 3 years of experience. Effective at managing personnel, property, and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.

Overview

3
3
years of professional experience

Work History

Assistant Property Manager

Nexus Brandon Apartments - TLR Group
11.2021 - Current
  • Managed a monthly budget to allocate to property expenses and maintenance repairs, bid, and negotiated jobs with vendors to secure the highest level of satisfaction and competitive pricing.
  • Collected all resident payments and implemented strategic collection processes that minimized delinquency under 1% and reflected an over 99% monthly collection rate.
  • Managed seven staff members utilizing effective leadership and communication skills, resulting in a 30% increase in productivity for property maintenance and management operations.
  • Completed final move-out walk-throughs with tenants to identify required repairs, and scheduled repairs to ensure the apartment home was market-ready within 5 business days.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.

Assistant Property Manager

Axis One By WaterMark, Thompson Thrift Development
09.2020 - 11.2021
  • Spearheaded meticulous administration of daily operations through researching effective planning and scheduling methodology, achieving property management operational goals within set timelines
  • Oversaw the leasing process from start to finish. Sent all applications to screening, uploaded all required documents to new resident account, and collected all funds before move-in day to ensure the lease file checklist was complete with new applicants.
  • Analyzed operational information for impact on ROI, identified trends, and recommended appropriate adjustments.
  • Developed annual operating budgets and forecasts, as well as sales and marketing plans to meet occupancy goals and property goals.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.

Leasing Consultant

Axis One By WaterMark, Thompson Thrift Development
04.2020 - 09.2020
  • Greeted clients, showed apartments, and prepared leases.
  • Verified tenant incomes and other information before accepting lease applications.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.

Education

High School Diploma -

Somerset Preparatory College Academy
Port St. Lucie, FL

Skills

  • Sales and Marketing
  • City and County Regulations
  • Management Operations
  • Management Reports
  • Tenant and Eviction Laws
  • Fair Housing Law
  • Bilingual In Spanish, and English
  • Microsoft, and Excel
  • Yardi, and Entrata
  • Facilities Maintenance

Additional Information

  • LICENSES & CERTIFICATES , Community Association Manager License Exp. 09/30/24 DBPR, Bay Area Apartment Association License FL CAM 59409 FL Real Estate Sales Associate Exp. 03/31/24 DBPR, EXP Realty License SL3538967 FL Public Notary -1702909 Exp. 02/28/26

Timeline

Assistant Property Manager

Nexus Brandon Apartments - TLR Group
11.2021 - Current

Assistant Property Manager

Axis One By WaterMark, Thompson Thrift Development
09.2020 - 11.2021

Leasing Consultant

Axis One By WaterMark, Thompson Thrift Development
04.2020 - 09.2020

High School Diploma -

Somerset Preparatory College Academy

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Samantha Finley