Reliable and friendly professional with extensive experience as an administrative and office assistant. Proven ability to take initiative on projects that enhance team performance. Maintains professionalism in interactions with employees and customers. Strong attention to detail ensures delivery of high-quality results.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Intermediate Clerk
LA County Department of Public Health
El Monte, CA
04.2025 - Current
Processed documents according to established procedures, including reports, receipts, and statements.
Reviewed documents for completeness, accuracy, and legal compliance.
Provided information to the public regarding regulations and permit requests.
Maintained specialized records, utilizing judgment for data compilation and computation.
Compared and segregated documents requiring advanced knowledge for thorough analysis.
Operated office machines, including computers and copiers, to support various duties.
Conducted searches of records and files to extract relevant data efficiently.
Sorted, arranged, and filed documents while indexing and cross-referencing records.
ADMINISTRATIVE ASSISTANT
City of Longmont Municipal Court
Longmont, Colorado
10.2016 - 07.2023
Process over 30,000 cases manually per year
Senior Spanish translator for the court
Inventory coordinator and purchaser for the department
Sets arraignments, trials, hearings, and other schedules for court
Draft court orders and policy directives for the judge
Flawlessly processed over $800,000 in revenue in six years
Treasury Cashier
City of Longmont
Longmont, Colorado
06.2015 - 10.2016
Processing payments received by customer or mail
Receive revenue from the public and all City Facilities and Departments in payments of utility bills, sales tax, fees and parking fines
Enter and retrieve utility billing and other data on a computer terminal, including parking fine receipts, sales tax payments and other miscellaneous receipts
Assist customers in resolving discrepancies in payments
Answer central switchboard 30 incoming calls and refer callers to appropriate party
Assist with the daily balancing of all City cash receipts
Balance and prepare summaries of daily receipts and cash
Used POS system to enter orders, process payments and issue receipts.
Handled cash with high accuracy and took care to check bills for fraud.
OFFICE ASSISTANT/TECHNICIAN
Adventure Vision
Longmont, Colorado
04.2013 - 06.2014
Company Overview: Longmont, Colorado
Greeted and logged in patients arriving at the office or clinic and notified appropriate staff of their arrival
Cleaned and prepared treatment rooms for patient examinations
Completed examinations to assess patients for color deficiency, pupil reflexes, depth perception, and eye pressure
Supported the physician with the treatment of patients and handing them the necessary instrument or material
Interviewed patients to document their medical histories
Entered data using computer software for the purpose of recording important information provided to me by the physician
Scheduled appointments for patients by telephone or in person and updated appointment calendars
Assisted patients with the selection of frames according to style and color, ordered their selection of frames and lenses, and adjusted glasses for patients to suit their needs
Coordinated and scheduled meetings and appointments.
Prepared and edited documents to produce precise, accurate and professional communication.
Reviewed files, records and other documents to obtain information to respond to requests.
Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Purchased and maintained office supplies.
Input data into spreadsheets and databases.
Utilized office management software to record and track customer information.
Compiled and analyzed data to produce reports.
Performed troubleshooting and diagnosis on malfunctioning equipment.
ADMINISTRATIVE ASSISTANT
By the Rockies, LLC.
Westminster, Colorado
09.2008 - 07.2009
Company Overview: Westminster, Colorado
Collected, sorted and routed incoming mail and packages and prepared outgoing mail
Compiled, copied, and sorted documents that needed to be faxed or filed alpha-numerically as well as ordered office supplies
Answered about 25 calls on a daily basis multi-lined phone, took messages or transferred to appropriate staff member and operated office machines and equipment
Developed and maintained agency inventory system and monitored inventory levels
Assisted staff with various administrative duties and supported with assigned projects
Scheduled and coordinated meetings, appointments and travel arrangements for managers and supervisors
Prepared meeting agendas and schedules as well as planned events for the organization
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Maintained inventory of office supplies and placed orders.
Facilitated timely delivery of special projects to meet organizational and departmental objectives.
SALES REPRESENTATIVE
Qwest Communication
Longmont, Colorado
11.2004 - 03.2008
Company Overview: Longmont, Colorado
Handled customer inquiries in regards to Qwest product offerings, pricing, and billing
Recommended products to customers that reflected their needs and interests
Analyzed customer concerns and provide solutions or communicated the necessary research that was needed and plan of action that would be taken
Met established company sale objectives by reaching or exceeding quota through the sale of products
Assisted Kiosk Sales Manager in maximizing sales profitability through focusing on key business initiatives, store presentation, marketing execution, inventory management, customer service, loss prevention, and daily operational cost control
Monitored service after sale and implemented quick and effective problem resolutions.
Kept detailed records of daily activities through online customer database.
Achieved or exceeded company-defined sales quotas.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Set and achieved company defined sales goals.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Negotiated prices, terms of sales and service agreements.
Contributed to team objectives in fast-paced environment.
Developed and maintained strong working relationships with professionals within assigned territory.
Built diverse and consistent sales portfolio.
Maintained current knowledge of evolving changes in marketplace.