Evelyn Ortiz-Sanchez
Henderson,NV
Summary
Sales professional with solid background in managing high-performing sales teams and driving revenue growth. Known for strong focus on team collaboration and delivering results, with reliable and adaptable approach to changing market demands. Proficient in strategic planning, client relationship management, and sales strategy development, ensuring success and growth in competitive environments.
Overview
12
12
years of professional experience
Work History
Flight Attendant
Spirit Airlines Inc.
03.2022 - Current
- Delivered exceptional customer service and ensured passenger comfort throughout flights.
- Demonstrated safety protocols and emergency procedures during pre-flight briefings and in-flight situations.
- Assisted with boarding processes, ensuring timely departures and organized cabin flow.
- Provided detailed information regarding in-flight services, enhancing overall passenger experience.
- Trained new flight attendants on company policies, emergency procedures, and customer service standards.
Branch Rental Manager
Enterprise Holdings Inc., Rent-A-Car
03.2019 - 02.2022
- Led branch operations to enhance customer satisfaction and service delivery.
- Developed and implemented training programs to improve staff productivity and engagement.
- Managed budgeting processes, ensuring alignment with financial goals and resource allocation.
- Coordinated marketing initiatives to increase local brand awareness and customer acquisition.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Managed client accounts, ensuring timely follow-ups and service delivery.
Sales Associate Manager
Bath&BodyWorks
10.2013 - 03.2019
- Developed training programs to enhance sales techniques and product knowledge among team members.
- Monitored daily sales performance, identifying trends to optimize strategies and improve customer engagement.
- Led weekly team meetings to review goals, address challenges, and celebrate achievements, fostering a collaborative environment.
- Maintained up-to-date knowledge of industry trends, competitor activities, and market conditions to inform strategic decisions.
Education
Bachelor of Arts - Social Work
University Of Puerto Rico, Río Piedras Campus
San Juan, San Juan2018
Skills
- Customer service
- Strong work ethic
- Attention to detail
- Time management
- Verbal and written communication
- Fluent bilingualism
Languages
English
Spanish
Portuguese
Timeline
Flight Attendant
Spirit Airlines Inc.
03.2022 - Current
Branch Rental Manager
Enterprise Holdings Inc., Rent-A-Car
03.2019 - 02.2022
Sales Associate Manager
Bath&BodyWorks
10.2013 - 03.2019
Bachelor of Arts - Social Work
University Of Puerto Rico, Río Piedras Campus