Dedicated professional with over 11 years of experience in sales and production. Skilled in teamwork, organization, and effective problem-solving, consistently meeting customer needs and driving sales growth through strong relationship-building.
Work History
Sales Associate
11 Years 1 Month
Walmart | 09.2015 - Current
Assisted customers with product selections and inquiries to enhance shopping experience.
Maintained organized sales floor by restocking merchandise and ensuring product displays were appealing.
Processed transactions accurately using point-of-sale systems, ensuring prompt service delivery.
Collaborated with team to manage inventory levels and minimize stock shortages effectively.
Trained new associates on store policies, procedures, and customer service standards for improved performance.
Resolved customer complaints efficiently, contributing to overall satisfaction and retention rates.
Built relationships with customers to encourage repeat business.
Production Line Operator
Marzetti | 1998 - 2015
Operated production machinery to assemble and package food products efficiently.
Monitored quality control processes to ensure compliance with safety standards.
Conducted routine maintenance on equipment to minimize downtime and enhance productivity.
Collaborated with team members to meet daily production targets consistently.
Maintained accurate records of production output for reporting purposes.
Assisted in inventory management to ensure raw materials availability for continuous operations.
Ensured high-quality output by conducting thorough quality control checks and promptly addressing any issues identified.
Maintained a safe working environment by adhering to safety protocols, conducting routine inspections, and providing necessary training to fellow operators.
Minimized material waste during production runs through careful monitoring of raw material usage and adherence to established guidelines.
Consistently met or exceeded daily production targets through diligent monitoring of equipment performance and proactive problemsolving.
Minimized downtime by troubleshooting stoppages and breakdowns and calling for maintenance assistance.
Followed instructions to make products in line with customer specifications.
Communicated with supervisor regarding production line issues and needed repairs for fast resolution.
Assisted quality assurance by inspecting items and removing defective parts.
Followed safety protocols to prevent accidents and injuries to self and colleagues.
Boxed, labeled, and transported items to support assembly operations.
Packaged and labeled products using automated equipment.
Education
High School Diploma
Community Christian Academy | Columbus, OH | 05-1987