Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Evelyn Rosas

Saratoga Springs,UT

Summary

Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

1
1
year of professional experience

Work History

Shift Leader

Marcos Pizza
Apex, NC
01.2022 - 12.2022
  • Analyzed key performance indicators to identify effective strategies.
  • Assisted in training new employees on shift operations.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Handled escalated customer concerns and emergencies in absence of manager or superviser
  • Resolved customer complaints promptly and professional
  • Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
  • Confirmed accuracy of daily sales reports before submitting them to management for review.

Education

High School Diploma -

San Lucas
Venezuela
07-2020

Skills

  • Customer Service Management
  • Positive Attitude
  • Flexible Schedule
  • Client Service
  • Complaint Resolution
  • Production Scheduling

Languages

English
Professional
Spanish
Native/ Bilingual

Timeline

Shift Leader

Marcos Pizza
01.2022 - 12.2022

High School Diploma -

San Lucas

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Evelyn Rosas