Dynamic and driven professional with a strong work ethic and excellent people skills, honed at Learning Express Toy Store. Proven track record in enhancing customer satisfaction and driving sales through effective communication and problem-solving. Skilled in managing operations and training teams to achieve high standards of performance and cleanliness.
Overview
5
5
years of professional experience
Work History
Server
Columbia Hospitality Inc.
Bozeman, MT
04.2024 - 05.2025
Supported kitchen operations by cleaning dishes and assisting with basic tasks.
Assisted in training new servers.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Handled money transactions accurately while following company procedures for handling cash payments.
Responded efficiently to guest inquiries and complaints in a professional manner.
Prepared drinks according to standard recipes.
Maintained cleanliness of workspaces
Store Manager
Learning Express Toy Store
San Antonio, TX
10.2020 - 12.2022
Performed regular price checks to ensure competitive pricing.
Managed daily banking activities such as deposits and withdrawals.
Resolved customer complaints in a timely manner.
Planned special promotions or discounts based on market trends.
Monitored inventory levels and placed orders to restock shelves.
Recruited, trained, and supervised new employees.
Created engaging content for multiple social media platforms, such as TikTok and Instagram.
Managed the daily operations of all assigned social media accounts.
Enhanced team member performance through the use of strategic and tactical approaches, motivational coaching, and training.
Education
High School Diploma -
Montana State University
Bozeman, MT
05-2027
Skills
Customer service
Effective communication
Strong work ethic
Positive and professional
Cleanliness standards
Sales techniques
Excellent people skills
Problem-solving
Product sales
Strong leader
Affiliations
Reading
Hiking with my dog
Volunteering
Spending time with friends and family
Traveling
Being adventurous
Taking care of the planet/environment
Working on cars and building furniture
Accomplishments
Volunteered with Madison Ministries
Volunteered for American Foundation of Suicide Prevention
Participated in dual credit classes
accepted achievement scholarship to Montana State University