Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
12
12
years of professional experience
Work History
Manager
Chartwells Compass Group
10.2021 - Current
Increased team productivity by implementing streamlined processes and effective communication strategies.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Reduced operational costs through comprehensive process improvement initiatives and resource management.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Sales Representative
Rent To Own HQ
01.2020 - 10.2021
Increased sales revenue by identifying and targeting high-potential accounts.
Expanded customer base through cold calling, networking, and relationship building.
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Generated additional sales opportunities with upselling and cross-selling techniques.
Lead /Event Coordinator
Papas BBQ
08.2012 - 12.2019
Enhanced event execution by streamlining processes and implementing efficient coordination strategies.
Improved overall event satisfaction ratings by consistently gathering feedback from attendees and making necessary adjustments.
Consistently met or exceeded project deadlines through diligent time management skills and disciplined work habits.
Coordinated schedules and timelines for events.
Performed event coordination for larger parties and gatherings.
Consulted with customers to determine objectives and requirements for events.
Delivered memorable experiences for attendees through meticulous planning and attention to detail.
Managed a team of coordinators, ensuring timely completion of tasks and exceptional performance during events.