Evelyn Sanchez
Bakersfield,CA
Summary
Bilingual billing clerk with expertise in managing customer accounts and ensuring timely payment collections. Proven ability to reconcile billing discrepancies and communicate clearly with clients, enhancing customer satisfaction. Committed to continuous learning and efficiently completing assigned tasks.
Overview
19
19
years of professional experience
Work History
Billing Clerk
saldana and sons trucking inc
Bakersfield, California
12.2025 - Current
- Processed billing statements for transportation services and freight invoices.
- Processed invoices and payments accurately and promptly.
- Oversaw payment processing and invoicing for all client accounts, ensuring accuracy and compliance with company policies.
- Managed customer accounts, facilitating timely payment collections to maintain cash flow.
- Reconciled discrepancies in billing and resolved client inquiries efficiently.
- Communicated with clients to resolve billing issues and clarify payment terms, enhancing customer satisfaction.
- Maintained detailed records of transactions and payment histories.
- Reviewed customer files to make sure all documentation was complete and accurate.
- Verified billing data with client contracts to ensure accuracy of invoicing.
- Utilized accounting software to track payments and generate reports.
- Entered information into accounting software systems including QuickBooks and Excel spreadsheets.
- Assisted in training new clerks on billing procedures and company policies.
Daycare provider
Self-employeed
Bakersfield, California
04.2020 - Current
- Developed engaging lesson plans to promote learning and creativity in children.
- Supervised daily activities and interactions among children in a safe environment.
- Facilitated playtime and physical activities to enhance social skills and teamwork.
- Monitored health and safety standards to ensure a secure daycare environment.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Maintained cleanliness and organization of toys, materials, and classroom space.
Cashier/Customer Service
Nissan of Bakersfield
Bakersfield, USA
08.2012 - 03.2020
- Run credit cards, cash and check payments for the service department
- Run credit cards, cash and check payments for the parts department
- Prepare cash, check and credit cards deposits for the service and parts department.
- Processed warranty claims while collecting credit card and check payments to ensure accurate transactions
- Updated service invoices in Reynolds software to ensure accuracy of amounts before posting to cash, credit card, check, or charge accounts
- Schedule phone and walk in service appointments
- Separate and place dividers into service invoices to scan into Reynolds software.
- Directed incoming telephone calls to appropriate personnel.
- Set up drop off/ pick up courtesy shuttle for customers
- Collect payments next day for submit financial
- Submit to DMV release of liability of vehicles
- Post gas books for service and sales department
Service Cashier/Receptionist
Bakersfield Chrysler Jeep
Bakersfield, USA
05.2007 - 06.2012
- Managed cash register to facilitate parts and service sales
- Collect cash, credit card and check payments for both departments
- Prepare cash, credit card and check deposits for parts and service department
- Managed receptionist desk and responded to telephone inquiries
- Organized and filed parts invoices to ensure easy accessibility
- Organize and file service invoices numerically
- File service repair orders by last 8 of vehicle identification number
- Processed warranty claims and collected payments for timely service completion
- Set up drop off/pick up courtesy shuttle for customers
Education
High school diploma -
Bakersfield High School
Bakersfield, CA06-2008
Skills
- Invoice Management
- Billing processing
- Payment Reconciliation
- Billing Reconciliation
- Account management
- Data Entry
- Data Organization
- Record Keeping
- Cash Handling
- Cash Management
- Customer Service
- Time Management
- Time management
- Front Desk
- Data entry
Additional Information
Spanish, Bilingual speaker, writer, and translator, Honest, Responsible, Reliable, Willing to learn and be trained for new skills, Authorized to work in the US for any employer
Timeline
Billing Clerk
saldana and sons trucking inc
12.2025 - Current
Daycare provider
Self-employeed
04.2020 - Current
Cashier/Customer Service
Nissan of Bakersfield
08.2012 - 03.2020
Service Cashier/Receptionist
Bakersfield Chrysler Jeep
05.2007 - 06.2012
High school diploma -
Bakersfield High School