Evelyn Venegas
New Caney,TX
Summary
Supply Chain Logistics Expert with over 5 years of experience at PSA BDP International. Driven to maintain service standards and improving operational workflows. Skilled in freight forwarding, documentation and bookings. Experience in utilizing Microsoft Excel, Microsoft Word, and Meridian for efficient documentation to meet company as well as client’s KPIs. Proven ability to enhance time management and communication skills to ensure meeting customer's expectations.
Overview
5
5
years of professional experience
Work History
Department Supervisor
PSA BDP INTERNATIONAL
01.2022 - Current
- Trained new employees on overall company and department-specific policies and standard operations procedures (SOP).
- Coached employees on methods for handling various aspects of complicated issues and difficult tasks.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Built relationships with current customers to maintain goodwill and gain additional business.
- Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
Logistics Coordinator
PSA BDP International
11.2019 - 01.2022
- Perform logistics management operations that involve planning, coordinating and updating daily reports for customers’ reference
- Review and update data daily on changes for bookings
- Create masters and send to carriers to help create all orders' bill of ladings
- Review bill of ladings for accuracy of order information
- Process documentation closings for each individual customer's orders
- Communication with overseas agents to ensure pre-alerts and documentation
- Handle discrepancies on projects resolving issues and reporting information to management
- Process all invoices for bookings, review transportation costs and stay within schedule to meet company's budget
Education
Associate's degree - Business Supply Management
University of Houston-Downtown
Jan 2023-PresentSkills
- Problem Solving
- Communication Skills
- Time Management
- Meeting KPI's
- Documentation
- Booking
- Hazardous Cargo
- Creation of IMOs
- Freight Forwarding
- Microsoft Excel
- Meridian
- DMS
- Microsoft Word
- Invoicing
- Bill of Ladings
- Customer service
- Operations
- Order processing
Languages
English
Spanish
Timeline
Department Supervisor
PSA BDP INTERNATIONAL
01.2022 - Current
Logistics Coordinator
PSA BDP International
11.2019 - 01.2022
Associate's degree - Business Supply Management
University of Houston-Downtown
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