Summary
Overview
Work History
Education
Skills
References
Timeline
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Brian Flading

Killeen,TX

Summary

Quality-driven Department Supervisor adept at providing excellent customer service and providing employees clear guidelines and responsibilities. Practiced in customer sales, store opening and closing procedures and operational improvements. Strong experience of supervising in a large retail environment. Proactive Department Supervisor with a commitment to improving store's operations and ensuring satisfaction in employees and customers. Motivational with excellent communication and reasoning skills. Easily manage various personalities and provide continuous support to coworkers. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

29
29
years of professional experience

Work History

Department Supervisor

Home Depot
01.2023 - Current
  • Enhanced department efficiency by streamlining processes and implementing new strategies.
  • Reduced employee turnover rate through effective communication, regular feedback, and fostering a positive work environment.
  • Increased customer satisfaction by addressing concerns promptly and implementing improvements based on feedback.
  • Mentored junior staff members to develop their skills and advance within the company, increasing overall productivity and team performance.
  • Implemented inventory management system to minimize waste, reduce costs, and maintain accurate stock levels.

Merchandising Execution Supervisor

Home Depot
12.2020 - 01.2023
  • Improved merchandising strategies by analyzing sales trends and customer feedback.
  • Streamlined store layouts for optimal product visibility and increased sales.
  • Collaborated with cross-functional teams to develop innovative merchandising solutions.
  • Enhanced visual appeal of displays, resulting in higher customer engagement levels.
  • Implemented data-driven decision making, optimizing product assortment and placement.
  • Oversaw daily operations of the merchandising team, maintaining high performance standards.
  • Conducted regular audits of store displays, ensuring compliance with corporate guidelines.
  • Promoted a positive work environment, fostering teamwork and open communication among staff members.

Merchandising Execution Associate

Home Depot
11.2016 - 12.2020
  • Increased sales by implementing strategic merchandising plans and executing timely product placements.
  • Optimized store layout for improved customer experience and increased revenue generation.
  • Collaborated with cross-functional teams to develop and execute promotional campaigns, resulting in higher sell-through rates.
  • Maintained strong vendor relationships, ensuring timely delivery of products and streamlined inventory management.
  • Conducted regular store audits to ensure compliance with visual presentation standards, leading to consistent brand representation.
  • Trained new team members on merchandising best practices, improving overall team performance and efficiency.

Platoon Sergeant

U.S. Army Active Duty
07.1995 - 07.2010
  • Enhanced platoon readiness by conducting comprehensive training programs and drills.
  • Established a strong team dynamic within the platoon through effective communication and leadership strategies.
  • Reduced disciplinary incidents by implementing strict adherence to military standards and protocols.
  • Improved operational efficiency with meticulous resource management and logistical planning.
  • Maintained high levels of morale among soldiers, fostering a positive and motivated environment.
  • Streamlined administrative processes to ensure timely completion of all assigned tasks and objectives.
  • Collaborated with fellow NCOs to develop innovative tactics and strategies, resulting in improved mission outcomes.
  • Evaluated soldier performance regularly, providing constructive feedback that led to overall improvement in individual skills and abilities.
  • Implemented physical fitness programs tailored to each soldier''s needs, boosting average platoon fitness scores over time.
  • Increased retention rates among soldiers due to consistent mentoring efforts focused on career development.

Education

Bachelor of Science - Mathematics Teacher Education

Texas A&M University - Central Texas
Killeen, TX
06.2014

Skills

  • Growth Planning
  • Process and Procedure Development
  • POS Systems Operations
  • Time Management
  • Staff Supervision
  • Problem-Solving
  • Leadership Skills
  • Problem Solving

References

References available upon request.

Timeline

Department Supervisor

Home Depot
01.2023 - Current

Merchandising Execution Supervisor

Home Depot
12.2020 - 01.2023

Merchandising Execution Associate

Home Depot
11.2016 - 12.2020

Platoon Sergeant

U.S. Army Active Duty
07.1995 - 07.2010

Bachelor of Science - Mathematics Teacher Education

Texas A&M University - Central Texas
Brian Flading