Dedicated hospitality associate with proven skills in cleanliness, organization, and customer service. Experienced in optimizing cleaning processes and training new staff to enhance operational efficiency.
Work History
Housekeeper/Hospitality Associate
1 Year 6 Months
Cardiff Lodge | 02.2025 - Current
Maintained cleanliness and organization of guest rooms, ensuring high standards of hygiene.
Assisted in laundry services, handling linens with care to maintain quality standards.
Collaborated with team members to streamline cleaning processes and improve efficiency.
Utilized cleaning supplies and equipment safely, adhering to established safety protocols.
Responded promptly to guest requests for additional amenities or housekeeping services.
Conducted thorough inspections of rooms post-cleaning, ensuring readiness for guest arrivals.
Implemented feedback from supervisors to enhance service quality and guest satisfaction.
Trained new staff on proper cleaning techniques and use of equipment effectively.
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Stocker/Expeditor
3 Years 4 Months
Pala Casino | 07.2022 - 11.2025
Stocked shelves efficiently to ensure product availability and customer satisfaction.
Organized inventory layout to optimize stocking processes and improve accessibility.
Collaborated with team members to maintain cleanliness and safety standards in storage areas.
Monitored inventory levels, reporting discrepancies to management for timely replenishment.
Assisted in training new staff on stocking procedures and operational best practices.
Conducted regular audits of stock levels, ensuring accuracy and minimizing loss.
Developed strong relationships with vendors for effective communication regarding supply issues.
Unloaded, sorted and stocked merchandise according to store layout and product placement.