Ever Cardona

• Collaborated with bar staff to complete alcoholic beverage orders for guests in dining areas.
• Trained and mentored newly hired employees to explain process flow and safety procedures.
• Delivered correct food items to tables according to order documentation.
• Sanitized tables and followed proper cleaning methods to avoid food borne illnesses.
• Enhanced dining room operations by removing empty dishes, glassware and silverware to shorten bussing times.
• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
• Answered questions from restaurant patrons regarding menu items.

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• Assisted servers with table settings and beverage refills to support high-volume shifts.

• Garnished dishes and quickly delivered items to customers, minimizing wait times.
• Maintained speed of service for food orders while minimizing errors and complaints.
• Cleared tables immediately after guests left in preparation for next party.
• Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.

• Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
• Improved customer satisfaction rates by answering customers' questions and resolving issues.
• Resolved and escalated customer issues quickly to uphold strong customer relations standards.

• Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
• Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
• Trained new staff in bussing and cleaning procedures.