EVERETT FERNQUEST
Silver City,USA
Summary
Hospitality professional with strong track record in delivering exceptional service in restaurant settings. Adept at managing multiple tasks efficiently while ensuring positive dining experience for all guests. Known for excellent communication and teamwork, consistently adapting to shifting priorities to achieve high standards of service. Dependable and focused on creating welcoming environment for patrons.
Experienced leader skilled at managing store operations, relationship building, and financial planning, with a proven track record in inventory control and employee scheduling, seeking a supervisory specialist role to leverage expertise in small business operations and customer relations. Highly motivated and detail-oriented professional with expertise in data analysis, project management, and process improvement. Adept at troubleshooting and resolving complex issues. Skilled in developing and implementing innovative strategies to reduce costs and increase efficiency.
Overview
5
5
years of professional experience
Work History
Server
Edgewood Tahoe
South Lake Tahoe, CA
01.2022 - 01.2025
- Oversaw restaurant service activities and instructed team members on adherence to Forbes service protocols and standards.
- Edgewood is a 4-star Forbes resort with a Michelin Key for the property and is held to a very high standard with a list of over 200 rules to follow.
- My job was to uphold those rules and set an example/train the people under me these said rules. I would also make the schedule and do other administrative responsibilities at the coffee bar.
Beverage store owner
Dirty Soda Saloon
Virginia City, Nevada
03.2025 - Current
- Analyzed consumer trends in order to adapt product selection accordingly.
- Implement Forbes and Michelin standards to ensure quality guest experience.
- Established relationships with vendors to secure competitive pricing and quality products.
- Manage and train staff on company policies, procedures, serving, and best practices.
- Oversaw the day-to-day operations of the store including scheduling, staffing, budgeting, forecasting.
- Monitored financials including profit and loss statements and balance sheets to ensure store profitability.
- Handled customer inquiries in a timely manner while maintaining excellent customer service standards.
SHIFT LEAD
Dutch Bros
01.2021 - 01.2024
- My role was to set the shift up so it would run efficiently and effectively, also to set the mood for the shift. Dutch bros is a very upbeat and high paced/high stress, close quarters work environment, and being a shift lead people relied on me a lot for such things.
Education
basic fire certifications, leadership classes, financial literacy, business classes
Truckee Meadows Community College
01-2024
Art Associates - art history, oil painting, film photography, drawing
Western Nevada College
01-2021
High School - graphics design, art courses
Dayton High School
01-2020
Skills
- Restaurant service
- Small business operations
- Relationship building
- Microsoft Office Suite
- Photo editing and design
- Spreadsheet management
- Supervisor experience
- Social media marketing
- Employee scheduling
Accomplishments
Started a successful restaurant business with my mentor and run the business entirely on my own. I took the Important elements of what I had learned working at a 4 star Forbes establishment with a Michelin key and implemented those core values and rules into my restaurant.
Timeline
Beverage store owner
Dirty Soda Saloon
03.2025 - Current
Server
Edgewood Tahoe
01.2022 - 01.2025
SHIFT LEAD
Dutch Bros
01.2021 - 01.2024
Art Associates - art history, oil painting, film photography, drawing
Western Nevada College
High School - graphics design, art courses
Dayton High School
basic fire certifications, leadership classes, financial literacy, business classes
Truckee Meadows Community College