EVERETT SMITH
DAYTON,OH
Summary
Meticulous Dispatch Supervisor with 19-year background monitoring daily on road performance and coordinating transportation activities. Detail-oriented collaborator skillful in successfully solving issues and distributing driver assignments. Recognized as team player with well-honed leadership and critical thinking skills.
Overview
38
38
years of professional experience
Work History
Dispatch Manager
Cordell Transportation
03.2010 - Current
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
- Scheduled and organized delivery routes.
- Established strong relationships with vendors, negotiating contracts that benefited both parties in terms of cost savings and reliability.
- Developed contingency plans for unexpected events, minimizing disruptions to daily operations.
- Answered phone calls and responded to customer emails.
- Monitored vehicle locations to coordinate timely arrivals.
- Promoted safety culture among drivers by reinforcing compliance with regulations and conducting regular safety meetings.
- Improved dispatch efficiency by implementing new scheduling and routing strategies.
- Communicated with customers to provide delivery updates and resolution.
- Monitored flow of paperwork and directed information to appropriate departments.
- Coordinated with maintenance teams to establish preventive maintenance schedules for fleet vehicles.
- Utilized dispatch software to enter customer orders, deliveries and receipts.
- Motivated staff to deliver high-level dispatch support while successfully meeting departmental goals.
- Scheduled deliveries and pickups according to customer needs.
Load Planner
Martin Transportation System
02.2005 - 02.2008
- Coordinated closely with carriers and drivers to address any issues, ensuring smooth operation of the supply chain.
- Streamlined load planning processes by implementing efficient scheduling and routing strategies.
- Utilized advanced software tools to create efficient routes that maximized truck capacity utilization while minimizing fuel consumption.
- Directed delivery trucks to shipping doors or designated areas and helped unload and load goods.
District Manager
AutoZone
12.1999 - 02.2005
- Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Coordinated regional marketing efforts to increase brand visibility within target markets, attracting new customers while retaining current clientele base.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
Missile Technician
US Army
03.1986 - 03.1999
- Identified potential issues before they escalated, implementing preventative measures that reduced system downtime.
- Provided technical expertise during briefings and presentations to senior leadership, effectively communicating complex concepts.
- Optimized inventory management processes for better organization and faster access to critical supplies when needed.
- Improved overall safety by regularly inspecting and maintaining launch equipment, ensuring proper functionality.
Education
No Degree - Combat Systems Engineering
University of South Carolina - Columbia
Columbia, SCHigh School Diploma -
Goodwater High School
Goodwater, AL05.1984
Skills
- Equipment Inspection
- Traffic Monitoring
- Data Entry
- Performance Assessments
- Customer Communication
- Dispatch Recordkeeping
- Calendar and Scheduling Software
- Customer Service
- Creative Thinking
- Customer File Maintenance
Timeline
Dispatch Manager
Cordell Transportation
03.2010 - Current
Load Planner
Martin Transportation System
02.2005 - 02.2008
District Manager
AutoZone
12.1999 - 02.2005
Missile Technician
US Army
03.1986 - 03.1999
No Degree - Combat Systems Engineering
University of South Carolina - Columbia
High School Diploma -
Goodwater High School
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