Cannabis Industry and Products, Health and Wellness, Technology, Music, Animals/Animal Health and Wellness
Everett Yablonski
Pittsburgh,PA
Summary
Highly motivated candidate with extensive customer service and sales experience in a professional environment. Personable and outgoing sales professional experienced in providing concierge-level service to customers, driving increased sales, improving the customer buying experience and elevating and maintaining the business profile.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Work History
Sales Associate
Nordstrom
Pittsburgh, PA
04.2023 - 01.2024
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
Dispensary Patient Consultant
Beyond / Hello Cannabis Dispensary
09.2021 - 01.2023
- Provided outstanding customer service to patrons by accurately answering or appropriately directing questions and concerns
- Lead tours of sales floor making product recommendations based on ongoing research of products available and generating sales
- Retained and utilized comprehensive knowledge of patient and member benefits, discounts, coupons and promotions encouraging memberships for guests ensuring goals were met or exceeded
- Abided by product handling procedures including company safety and health policies and regulatory compliance
- Operated cash register, computer based POS system and cash drawer
- Maintained cleanliness and organization of store and replenished retail items to maintain team and facility readiness for expected demands
Real Estate Rehabilitation and Renovation
Self Employed
01.2018 - 08.2021
- Renovated rental and investment properties
- Acquired and transported building materials to worksites
- Provided basic labor and helper services including painting, plumbing, electrical, landscaping and other related activities
Landscaper Laborer
Brian's Landscaping
04.2017 - 11.2017
- Provided lawn care services including mowing, mulching, weeding, and trimming
- Collected and removed debris at job sites
- Utilized various lawn care equipment including mowers, trimmers chainsaws and hand tools for grounds maintenance, brush clearing, and tree removal and thinning
- Transferred materials to designated areas using vehicles, hand trucks and wheelbarrows
Rx Product Delivery Driver
Rx Product Delivery Driver - Asti's Pharmacy
01.2016 - 12.2016
- Delivered prescriptions, packages and controlled substances to customer doorsteps working flexible hours across night, weekend and holiday shifts
- Managed time efficiently in order to complete all tasks within deadlines
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
- Operated vehicle safely in highly congested areas with no traffic violations
- Managed customer inquiries and complaints in polite and professional manner
- Followed corporate procedures to maintain company and customer data confidentiality and compliance with relevant laws
Retail Sales Specialist
Coco 66 Boutique
06.2015 - 12.2015
- Retail sales duties including direct customer sales, customer service, product returns, cash management and other related duties
- Prepared merchandise for sales floor, organized racks and shelves to maintain store visual appeal, engage customers and drive sales
- Engaged with customers to effectively build rapport and lasting relationships
Education
Associate of Arts - Audio Engineering And Music Technology
Musicians Institute
Los Angeles, CA 05.2014 - 06.2015
High School Diploma -
Mt. Lebanon High School / The Oakland School
Pittsburgh, PA 08.2010 - 06.2013
Skills
Excellent Retail Sales and Customer Service Skills
Cannabis Industry and Product Knowledge
Multi-tasking skills over the phone and in person
Goal-oriented team player
Interests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- Animal Friends Volunteer
Work Preference
Work Type
Full TimePart TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CulturePersonal development programsHealthcare benefitsPaid time offPaid sick leaveQuote
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Languages
English
Native or Bilingual
Timeline
Sales Associate
Nordstrom
04.2023 - 01.2024
Dispensary Patient Consultant
Beyond / Hello Cannabis Dispensary
09.2021 - 01.2023
Real Estate Rehabilitation and Renovation
Self Employed
01.2018 - 08.2021
Landscaper Laborer
Brian's Landscaping
04.2017 - 11.2017
Rx Product Delivery Driver
Rx Product Delivery Driver - Asti's Pharmacy
01.2016 - 12.2016
Retail Sales Specialist
Coco 66 Boutique
06.2015 - 12.2015
Associate of Arts - Audio Engineering And Music Technology
Musicians Institute
05.2014 - 06.2015
High School Diploma -
Mt. Lebanon High School / The Oakland School
08.2010 - 06.2013