Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Evette Wash

San Antonio,TX

Summary

With a proven track record at FIS and Amazon Warehouse, I excel in workflow management and exceptional customer service. Leveraging skills in data entry and compliance knowledge, I've significantly enhanced operational efficiency. My entrepreneurial spirit as a Shoe Boutique Owner showcases my ability to adapt and thrive in dynamic environments as well as customer service. Dispatch efficient, Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Team Lead

Goodwill Industries
  • Supervised the daily work of staff with disabilities, to ensure work prioritization and quality.
  • Mentored and coached team members to ensure successful performance.
  • Delegated tasks to team members according to project requirements and employee strengths.
  • Enforced company policies while providing guidance and support as needed, revealing sound judgment and decision-making ability.
  • Resolved problems and escalated high-level issues to management within established timeframes.
  • Communicated work goals and deadlines to employees to increase productivity and meet project benchmarks.
  • Monitored daily operations, utilizing organizational and problem-solving skills to identify areas for improvement.

Card Processing Associate

FIS
10.2023 - Current
  • Card processing associate
  • Uses scanners to verify stock is correct, Sorts, picks, weighs, label and mail out credit cards for banks and retailers nationwide

Shoe Boutique Owner

Evette's Fashionista Boutique
03.2014 - Current
  • Purchase and sell men and women shoes, and apparel.
  • Inventory and built relationships through assisting with choices
  • Giving the best customer service
  • Currently only online
  • Sorter/Packer

Dispatch/Customer Service

SafeRide Health
01.2021 - 09.2023
  • Scheduled, Followed up, Cancelled, Rescheduled, rerouted rides to and from health care appointments for the disabled and ill.

Warehouse Associate

Amazon Warehouse
06.2021 - 08.2021
  • This was a temporary position
  • Worked on time constraints, as well as detail
  • Switched to assembly periodically
  • Organized, sorted and palletized by postal code

Custodial Supervisor

TX
07.2012 - 07.2018
  • Adhered to employees with Union qualifications
  • Prepared work schedules and delegated assignments
  • Operated vehicles and heavy equipment
  • Maintained health and safety standards
  • OSHA trained
  • Monitored employee operations and performance
  • Delivered high-quality cleaning services
  • Communicated and addressed concerns with prompt effectiveness
  • Successfully guided disabled employees on how to sustain employment.

Skills

  • Cash handling
  • Auditing
  • ISO Standards
  • Production Monitoring
  • Workflow Management
  • Compliance knowledge
  • Phone etiquette
  • Warehouse Supervisor Experience
  • Customer service
  • POS
  • Communication skills
  • Data Entry
  • Reporting and documentation
  • Custodial Experience

Certification

  • LCDC
  • Non-CDL Class C
  • Substance Abuse Counseling Certification
  • First Aid Certification
  • Driver's License

Timeline

Card Processing Associate

FIS
10.2023 - Current

Warehouse Associate

Amazon Warehouse
06.2021 - 08.2021

Dispatch/Customer Service

SafeRide Health
01.2021 - 09.2023

Shoe Boutique Owner

Evette's Fashionista Boutique
03.2014 - Current

Custodial Supervisor

TX
07.2012 - 07.2018

Team Lead

Goodwill Industries

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Evette Wash