Evian Blackwood
Dallas,TX
Summary
Results-driven Leasing Agent with proven ability to manage high volumes of resident and prospect communications while successfully closing leases despite pricing and location challenges. Skilled in social media marketing and collaborating with teams to ensure efficient leasing operations and positive resident experiences.
Overview
3
3
years of professional experience
Work History
Sales and Leasing Associate
Roscoe Property Management
Dallas, TX
11.2024 - Current
- Respond to and manage over 50 daily calls from prospects and residents, consistently providing timely solutions, and scheduling tours to drive leasing activity.
- Negotiate and close leases by overcoming objections related to pricing and location, achieving high conversion rates despite challenging prospect concerns.
- Develop and execute targeted social media and external marketing campaigns that boost property inquiries and increase resident leads.
- Collaborate with management and maintenance teams to streamline the leasing process, ensuring quick turnaround on unit availability, and resident satisfaction.
Leasing Agent
Cohen Esrey
Dallas
05.2024 - 10.2024
- Collaborate with property management team to address tenant concerns and ensure resident satisfaction. Managed 30-50 incoming calls daily from current and prospective residents, delivering exceptional customer service to enhance resident retention and facilitate property leasing.
- Leveraged Knock and social media platforms to generate new leads, diligently following up until appointments were secured, homes were found, or decisions were made not to move. Ensured timely completion of rental and employment verifications within 24 hours of application receipt.
- Accurately logged all activities into company-provided software, including Bluemoon, OneSite, and Knock, to maintain up-to-date records of applications, resident renewals, and work orders.
- Collaborated with management to plan and execute resident events, such as Donut Day, Back to School Bash, and Movie Night, aimed at increasing retention rates and occupancy levels.
Activity Planner and Community Health Research Coordinator
CUNY School of Medicine- City College of New York
New York
09.2022 - 09.2023
- Spearheaded collaboration with leading mental health experts at a prestigious summit, driving impactful conversations on breaking down mental health stigma among diverse adolescents enrolled in the Bring Change to Mind Program.
- Collaboratively crafted dynamic lesson plans and interactive activities tailored to the unique needs of participants, fostering deep engagement and empowering dialogue around sensitive mental health topics.
- Proficiently transcribed audio recordings of focus group participants, ensuring accurate documentation of their insights and experiences.
Education
Bachelor of Science -
City College of New York
New York09-2025
Skills
- Knock CRM
- Onesite , Yardi & Rentcafe
- Customer Service & Communication
- Sales & Negotiation
- Multitasking & Call Management
- Social Media & Marketing
- Team Collaboration & Coordination
Timeline
Sales and Leasing Associate
Roscoe Property Management
11.2024 - Current
Leasing Agent
Cohen Esrey
05.2024 - 10.2024
Activity Planner and Community Health Research Coordinator
CUNY School of Medicine- City College of New York
09.2022 - 09.2023
Bachelor of Science -
City College of New York
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