Evie Weiszhaar
Marquette,MI
Summary
Upbeat hostess excels in assisting customers and helping other staff. Pleasant and experienced managing seating, reservations and events. Skilled at creating welcoming atmosphere when attending to guests. Team-player quick to assist FOH Manager with table bussing during busy times.
Overview
3
3
years of professional experience
Work History
Host
Carlyle Grill
08.2022 - Current
- Promoted business loyalty by fostering positive customer relationships.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Improved guest experience by offering personalized recommendations based on individual preferences and dietary requirements.
- Took initial drink orders and relayed information to wait or bar staff.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Supported needs of 30- person wait staff who attended to specific needs of countless customers daily for American style restaurant with social relevancy and intentionality.
Tropical Smoothie Crew Member
Tropical Smoothie Cafe
03.2021 - 08.2022
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Prepared products following restaurant, health, and safety standards and procedures.
- Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
- Aided management in achieving staffing goals through active involvement in recruitment efforts, including interviews and orientation sessions for new hires.
- Trained new team members on procedures, customer service, and sales techniques.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Education
Bachelor of Science - Clinical Laboratory Science
Northern Michigan University
Marquette, MI05.2027
High School Diploma -
Dexter High School
Dexter, MI04.2023
Skills
- Wait List Management
- Ordering Procedures
- Guest Engagement
- Multitasking proficiency
- Conflict and Complaint Resolution
- Customer Service
- Adaptable to change
- Customer service expertise
- Memory retention
Timeline
Host
Carlyle Grill
08.2022 - Current
Tropical Smoothie Crew Member
Tropical Smoothie Cafe
03.2021 - 08.2022
Bachelor of Science - Clinical Laboratory Science
Northern Michigan University
High School Diploma -
Dexter High School
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