Evonne Cormier Barnett
Summary
Dedicated hospitality professional with over 3 years of experience in customer service roles, including Betty's Pizza Shack and Starbucks. Proficient in managing high-volume order environments, ensuring meticulous cash handling, and maintaining stringent inventory controls for optimal service delivery. Recognized for enhancing customer satisfaction and retention by providing attentive service and fostering a welcoming atmosphere.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Waitress/Server
Acqua Al 2
09.2024 - 05.2025
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Remained calm and poised when dealing with client issues or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Perform before and after dining service procedures.
- Communicate clearly with team members and clients to create a smooth and seamless dining experience.
Counter Person
Berkshire Mountain Bakery
05.2024 - 09.2024
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Processed customer orders and accurately entered into order system.
- Processed both cash and card purchases.
- Managed multiple tasks in high-volume environment.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Move swiftly and efficiently through the store during rush periods.
- Set up and break down the station promptly.
- Stock and clean store and station as needed.
Betty's Girl
Betty's Pizza Shack
11.2023 - 01.2024
- Managed multitasking duties including order taking, customer seating, table service, and take-out orders.
- Ensured swift customer service and accurate cash handling
- Maintained optimal inventory for seamless service
- Thrived in a high-speed, high-pressure environment
- Boosted customer satisfaction through efficient front operations
Sales Associate
Coach Outlet
07.2023 - 10.2023
- Welcomed customers, fostering a positive shopping environment
- Enhanced customer retention by offering personalized assistance
- Contributed to store's organization and visual appeal
- Rang up customers with POS and gift wrapped items
Barista/Cashier
Starbucks
06.2022 - 02.2023
- Managed customer service, ensuring swift problem resolution
- Mastered complex order specifications
- Maintained a pristine workspace
- Exhibited superior time management skills and efficiency
Line Cook
On A Roll Cafe
11.2021 - 05.2022
- Collaboratively fostered a high-performance kitchen environment
- Enthusiastically memorized and executed recipes
- Innovatively optimized prep and bussing stations
- Supportively maintained a spotless workspace
Cashier/Sales Associate
Phoenix Theatres
06.2021 - 10.2021
- Communicated with customers daily, provided friendly and courteous service, and answered questions.
- Helped customers have the best experience possible.
- Worked with my coworkers to keep the theatres clean and organized
- Ensured accuracy in transactions and provided exemplary customer service, enhancing client satisfaction.
Education
High School Diploma -
Pittsfield ALC
Pittsfield, MA06.2023
Skills
- Customer Service
- Problem Solving
- Memorizing and Following Orders
- Time Management
- Deadline Oriented
- Maintaining a Clean and Orderly Workspace
- Food Safety
- Cash Handling
- Dining area maintenance
- Table setting knowledge
- Active listening
- Menu recommendations
- Order delivery
Certification
- OSHA
- Serve-Safe certified
Custom Section
- Food Preparation
- Kitchen Experience
- Busser
- Table Service
- Front Operations
- Inventory Management
Hobbies and Interests
- I'm really into fashion and design. I enjoy making things aesthetically pleasing to the eyes.
- I was in the local newspaper when I graduated for an interview discussing the taboos of withdrawing from school, and how making that decision doesn't determine your level of future success.
- I also participated in the local pride festival and was asked to give a speech.
- I'm very open to new experiences and trying out new things.
- I love to be an advocate for people who either are too scared to use their voice or don't have a voice at all.
Timeline
Waitress/Server
Acqua Al 2
09.2024 - 05.2025
Counter Person
Berkshire Mountain Bakery
05.2024 - 09.2024
Betty's Girl
Betty's Pizza Shack
11.2023 - 01.2024
Sales Associate
Coach Outlet
07.2023 - 10.2023
Barista/Cashier
Starbucks
06.2022 - 02.2023
Line Cook
On A Roll Cafe
11.2021 - 05.2022
Cashier/Sales Associate
Phoenix Theatres
06.2021 - 10.2021
High School Diploma -
Pittsfield ALC
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