Ewen McWrightman
Portland,OR
Summary
Accomplished Manager in Training at Domino’s Pizza, adept in staff leadership and inventory control. Excelled in enhancing team performance and customer satisfaction, with a proven track record in quality management and POS system operations. Demonstrated expertise in staff supervision and technical skills, significantly contributing to operational excellence at Amazon.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Domino's Pizza
Gresham, OR
09.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Packer
Amazon
Portland, OR
03.2022 - 09.2022
- Maintained a clean and organized work environment, promoting safety and productivity.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Completed daily orders with expert picking and packing of shipments.
Manager in Training
Domino’s Pizza
Gresham, OR
02.2020 - 03.2022
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Served as a mentor and resource for junior staff members by offering guidance, support, and encouragement in their professional development pursuits.
- Increased customer satisfaction levels by consistently monitoring service quality and addressing concerns promptly.
- Oversaw inventory management processes, maintaining adequate stock levels while minimizing waste and associated costs.
- Handled day-to-day customer or client questions via telephone or email.
- Gained knowledge of company policies, protocols and processes.
- Assisted with onboarding of new employees by providing training and development resources.
Education
High School Diploma -
Reynolds High School
Troutdale, OR06.2019
Skills
- Staff Leadership
- Account Management
- Technical skills
- Quality Management
- Staff Supervision
- Inventory Control
- Customer Service
- POS system knowledge
- Sales Transactions
Timeline
Assistant Manager
Domino's Pizza
09.2022 - Current
Packer
Amazon
03.2022 - 09.2022
Manager in Training
Domino’s Pizza
02.2020 - 03.2022
High School Diploma -
Reynolds High School