Dedicated professional with experience in retail and food service. Skilled in training team members, managing inventory, and ensuring high standards of service. Committed to fostering a positive team environment and enhancing customer satisfaction.
Overview
7
7
years of professional experience
Work History
Cashier
Family Dollar
Irving, Texas
2023.11 - 2024.01
Processed customer transactions efficiently and accurately at Family Dollar.
Guided customers in product selection and store layout to enhance shopping experience.
Maintained cleanliness and organization of checkout area and store shelves.
Accepted cash and credit card payments, issued receipts and provided change.
Operated cash register or POS system to receive payment by cash, check and credit card.
Processed transactions by issuing receipts, refunds, credits, or change to ensure customer satisfaction.
Trained new team members on cash register operations and customer service best practices to improve team efficiency.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Housekeeper
Cleaning Business
Irving, Texas
2023.02 - 2023.06
Performed deep cleaning tasks, including carpets, upholstery, and windows.
Maintained cleanliness of common areas, creating a welcoming environment for clients.
Collaborated with team members to complete large-scale cleaning projects, enhancing overall facility standards.
Followed safety protocols to handle cleaning chemicals and equipment properly.
Cleaned bathrooms, ensuring hygiene and comfort for guests.
Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
Replaced bed linens and towels in guest rooms to maintain cleanliness.
Food Preparation Worker
Taco Bell
Irving, Texas
2022.09 - 2023.01
Prepared food items according to standardized recipes and procedures.
Ensured cleanliness and organization of workstations and kitchen areas to support efficient food preparation.
Packaged and stored food products appropriately for proper handling and preservation.
Maintained cleanliness of floors in the kitchen area throughout shift.
Memorized menu items and food preparation methods to effectively communicate selections to guests, enhancing customer experience.
Processed customer orders accurately and efficiently in a fast-paced environment, contributing to smooth service delivery.
Cashier
SUBWAY®Restaurants
Irving, Texas
2020.07 - 2021.01
Processed customer orders quickly and accurately at fast-paced restaurant.
Managed cash transactions, ensuring accuracy and integrity of cash register.
Prepared food items following company standards and safety guidelines, contributing to customer satisfaction.
Operated cash register or POS system to receive payment by cash, check and credit card.
Prepared and assembled sandwiches according to customer specifications.
Ensured cleanliness and organization of food preparation areas to promote a safe and efficient work environment.
Shift Lead
Popeyes® Louisana Kitchen
Irving, Texas
2017.06 - 2019.05
Supervised team members during peak hours to deliver consistent, high-quality service.
Trained new employees on food preparation and customer service standards to enhance team performance.
Resolved customer complaints promptly to maintain a high level of satisfaction.
Managed inventory levels to ensure adequate stock and reduce waste.
Performed opening and closing procedures such as setting alarm systems, counting money.