Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Exsell Gutierrez

Newburgh,NY

Summary

Motivated Crew Member with experience in fast-paced environments. Strong background in customer service, teamwork, and problem-solving. Consistently recognized for maintaining high standards of cleanliness and organization. Delivered quality service by offering efficient and friendly support to customers and team members.

Overview

5
5
years of professional experience

Work History

Crew Member

Dunking Donuts
Newburgh , NY
07.2022 - 01.2025
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Maintained organized storage areas for food products, beverages and restaurant supplies.
  • Restocked kitchen supplies including food products and utensils.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Resolved customer complaints in a professional manner.
  • Organized and restocked supplies to support operations and team productivity.

Cashier

Market Fresh
Newburgh , NY
10.2019 - 12.2021
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Maintained work area and kept cash drawer organized.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Education

High School Diploma -

Newburgh Free Academy
Newburgh, NY
06-2023

Associate of Science - Nursing

Orange County Community College
Middletown, NY

Skills

  • Cash handling
  • Order processing
  • Customer service
  • Team collaboration
  • Effective communication
  • Organizational skills
  • Attention to detail
  • Problem solving

Languages

Spanish
Native/ Bilingual

Timeline

Crew Member

Dunking Donuts
07.2022 - 01.2025

Cashier

Market Fresh
10.2019 - 12.2021

High School Diploma -

Newburgh Free Academy

Associate of Science - Nursing

Orange County Community College