Level-headed professional with extensive experience helping patients and clients with self-care and day-to-day tasks. Kind and punctual individual assists with nursing treatments, supports diagnostic procedures and provides companionship. Passionate about improving well-being of others and providing compassionate treatment to patient community.
Hi, I’m
Ezekiel Ramirez Diaz
Klamath Falls,OR
Summary
Overview
7
years of professional experience
Work History
Sky Lakes Medical Center
Patient Access Representative
02.2022 - Current
Job overview
- Facilitated patient check-in and registration processes to ensure efficient workflow.
- Verified insurance information and resolved discrepancies to enhance billing accuracy.
- Managed scheduling for multiple departments, optimizing patient access to services.
- Trained new staff on software systems and customer service protocols for improved performance.
Express
Personal Support Worker
07.2021 - Current
Job overview
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Lost River
Wildland Firefighter
05.2019 - 09.2022
Job overview
- Cut and cleared brush and dug trenches to create fire lines using axes, chainsaws or shovels.
- Patrolled burnt areas after fires to locate and eliminate hot spots that could flare or rekindle.
- Oversaw equipment and vehicle upkeep to maintain emergency readiness.
- Operated pumping engine to direct water pressure in hose and nozzle for most efficient operation.
Education
KCC
None
University Overview
Skills
- Medication Organization
- Privacy and Confidentiality
- Social Support
- Patient Care
- Patient Companionship
Education
Education
trueTimeline
Patient Access Representative
Sky Lakes Medical Center
02.2022 - Current
Personal Support Worker
Express
07.2021 - Current
Wildland Firefighter
Lost River
05.2019 - 09.2022
KCC
None