EZEQUIEL GALAZ
Tucson,AZ
Summary
Dynamic Shift Supervisor at VisionQuest-Sam Mahan Center with strong organizational and conflict resolution skills. Successfully enhanced youth engagement through organized activities and effective staff training. Proven ability to manage schedules and resolve conflicts, ensuring a positive environment while maintaining compliance with ORR standards.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Shift Supervisor
VisionQuest-Sam Mahan Center
11.2023 - Current
- Supervise and coordinate YCWs duties.
- Working on schedules and assignments.
- ORR Portal knowledge
- Organize youth recreation activities.
- Intake and discharge documentation.
- Assist with any concerns from staff and/or children.
- Resolved conflicts among youth to maintain a positive environment.
- Provided on-the-job training to new staff members.
Youth Care Worker (YCW)
VisionQuest-Sam Mahan Center
07.2023 - 11.2023
- Supervision of children/youth during their day.
- Assisting children as needed and requested.
- Intake process.
- Assisting Case management and clinical as needed.
Supervisor
Little Caesars Pizza
06.2018 - 07.2023
- As a supervisor, I was in charge of supervising my shift coworkers, coordinating the work.
- I was in charge of night inventory, and deposits as well.
- Productivity and efficiency are concepts I have learned and used.
- Managed inventory levels to maintain product availability and reduce waste.
- Handled customer complaints with professionalism and prompt resolution.
Education
High School Diploma -
PPEP TEC HIGH SCHOOL
Douglas, AZ05-2019
Some College (No Degree) - Nursing
Cochise College
Douglas, AZSkills
- Organizational skills
- Time-management skills
- Ability to work independently
- Ability to work as part of a team
- Problem solving
- Customer Service
- Working under pressure
- ORR Portal
- Conflict resolution
- Attendance oversight
Certification
- Certified Nurse Assistant
Timeline
Shift Supervisor
VisionQuest-Sam Mahan Center
11.2023 - Current
Youth Care Worker (YCW)
VisionQuest-Sam Mahan Center
07.2023 - 11.2023
Supervisor
Little Caesars Pizza
06.2018 - 07.2023
High School Diploma -
PPEP TEC HIGH SCHOOL
Some College (No Degree) - Nursing
Cochise College
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