Ezra Bosse
St. Petersburg,FL
Summary
Hardworking Bartender with experience in large-scale fine dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. Capable Lifestyle Bartender passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in fine and casual dining establishments.
Overview
5
5
years of professional experience
Work History
Bartender
The Don CeSar
01.2023 - Current
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
- Served high customer volumes during special events, nights, and weekends.
- Boosted beverage sales, designing and promoting range of signature cocktails.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Helped management plan and serve bar menu exceeding customer expectations.
Bartender
Hotel Zamora
08.2021 - 01.2023
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Bartender
Bottoms Up Bar And Grill
12.2020 - 10.2021
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Insured bar safety including bouncing guest who needed to leave the premises.
Bartender
110 Grill
02.2020 - 12.2020
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
Bachelor - Business
Stark State College
Canton, OH08.2019
Skills
- Reconciling Cash Drawers
- Responsible Alcohol Service
- Ability to study liquor and sell to to customers
- Excellent with people and communication
- Aloha POS
- Custom Drink Preparation
- Guest Satisfaction
- Attending Multiple Customers
- Team player attitude
- Highly reliable
- Patience and tolerance
- Engaging personality
Timeline
Bartender
The Don CeSar
01.2023 - Current
Bartender
Hotel Zamora
08.2021 - 01.2023
Bartender
Bottoms Up Bar And Grill
12.2020 - 10.2021
Bartender
110 Grill
02.2020 - 12.2020
Bachelor - Business
Stark State College
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