Ezra Otsyula
Eugene,OR
Summary
Dynamic sales professional with a proven track record of exceeding quotas and fostering customer relationships, notably at Verizon Corp. and Sheppard Auto Group. Skilled in customer service and sales techniques, I excel in identifying client needs and delivering solutions. Demonstrated ability to mentor teams and enhance sales performance, achieving remarkable customer satisfaction and business growth.
Overview
15
15
years of professional experience
Work History
Sales Associate
Sheppard Auto Group (VW Eugene)
Eugene, Oregon
06.2024 - Current
- Analyzed customer needs to make suitable product recommendations and demonstrations.
- Ensured that all paperwork was completed accurately before submitting it to the dealership's finance office.
- Consistently exceeded quotas by pursuing and closing sales.
- Showcased vehicle features and took customers on test drives in local area.
- Greeted customers to determine wants or needs.
Sales Representative
Verizon Wireless (Authorized Retailer)
Eugene, Oregon
12.2022 - 06.2024
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Developed and maintained relationships with customers to ensure repeat business.
- Prepared and delivered appropriate presentations on products and services.
- Assisted customers effectively to enhance their experience.
Sales Representative
Verizon Wireless
09.2022 - 11.2022
- Provided timely, courteous, and knowledgeable responses to information requests.
- Maintained up-to-date knowledge of all products and services available through the company.
- Participated in team meetings discussing strategies for improving sales performance.
Sales Representative
BMW of Eugene
04.2022 - 09.2022
- Analyzed customer needs to make suitable product recommendations and demonstrations.
- Consistently exceeded quotas by pursuing and closing sales.
- Greeted customers to determine wants or needs.
Assistant Manager
AT&T Connect Wireless
Eugene, Oregon
09.2018 - 04.2022
- Conducted regular performance reviews for employees to identify areas of improvement.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Exceeded customer satisfaction by finding creative solutions to problems.
Cashier/Cook
Track Town Pizza
11.2009 - 01.2017
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
Education
Business/Marketing -
Lane Community College
06.2006
Skills
- Customer Service
- Technical Knowledge
- Sales Techniques
- Communication
- Problem Solving
- Product Knowledge
- Time Management
- Prospecting
- Mentoring
- Teamwork
- Learning
- Business Knowledge
- Relationship building
- Positive and professional
- Store opening and closing
- Excellent people skills
- Multi-tasking strength
- Sales goals attainment
References
- Jesse McClintock, 541217722
- Tim Hill, 5412069445
- Track Town Pizza, 5412848484
- Jonathan Cruz, 5418528244
Affiliations
- Music Production
- Social Media Marketing
Timeline
Sales Associate
Sheppard Auto Group (VW Eugene)
06.2024 - Current
Sales Representative
Verizon Wireless (Authorized Retailer)
12.2022 - 06.2024
Sales Representative
Verizon Wireless
09.2022 - 11.2022
Sales Representative
BMW of Eugene
04.2022 - 09.2022
Assistant Manager
AT&T Connect Wireless
09.2018 - 04.2022
Cashier/Cook
Track Town Pizza
11.2009 - 01.2017
Business/Marketing -
Lane Community College