Antonny Sembel

Server

Zing Restaurant

Sadsburyville, PA

01.2020 - 01.2022

Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Worked with POS system to place orders, manage bills and handle complimentary items.
Noted special patron requests and followed up with kitchen to confirm delivery.
Kept register accurate through correct billing, payment processing and cash management practices.
Checked identification for minimum age for sale of alcoholic beverages.
Explained menu items and suggested appropriate options for food allergy concerns.
Used slow periods to restock supplies, ice, trays and delivery bags.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Asked customers for feedback, solved problems and filled drinks throughout meal.
Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic [Type] restaurant while maintaining calm, professional demeanor.
Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Answered customers' questions, recommended items and recorded order information.
Checked guests' identification before serving alcoholic beverages.